Kathryn Baker
Okeechobee,FL
Summary
Driven professional with proven expertise in managing operations and enhancing customer experience at CITGO. Excelled in money handling and fostering team motivation, significantly improving performance and reducing discrepancies. Skilled in customer relations and fluent in technology, adept at overseeing large teams. Achievements include streamlining processes for efficiency and accuracy.
Overview
16
16
years of professional experience
Work History
Assistant Manager
CITGO
06.2016 - 10.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Office Manager
4 J Harvesting
02.2005 - 04.2015
Answer Phones
Accounts Receivable/Payable
Hiring/Orientation
Filing
Very knowledgeable with computers
700+ Employees
Understand Spanish/ Sometimes speaking back isn't as easy
Meetings
Education
Bachelor of Science - Accounting
Southwest Florida College
Fort Myers Beach, FL05.2012
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
Timeline
Assistant Manager
CITGO
06.2016 - 10.2020
Office Manager
4 J Harvesting
02.2005 - 04.2015
Bachelor of Science - Accounting
Southwest Florida College
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