Kathryn Bargees
Front desk
Waynesboro,PA
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
New Hope Shelter & Thrift Store
2021.06 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Trained new team members on company procedures, customer service and issue resolution.
- Handled assignments independently with good judgement and critical thinking skills.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Front Desk Receptionist
Pampered Chef
2017.11 - Current
- Participated in food tastings and taste tests.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Coordinated employee schedules and developed staff teams to boost productivity.
- Modernized work processes to reduce guest wait times and boost daily output.
- Placed orders to restock items before supplies ran out.
- Assisted with menu development and planning.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Coordinated with team members to prepare orders on time.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
Education
High School Diploma -
Cashes
Chambersburg, PA06.1994
Skills
- Meeting Scheduling
- Expense Reporting
- Word Processing
- Sorting and Labeling
- Team Collaboration
- Hospitality Service
- Packaging and Mail Receiving
- Mail Handling
- Multi-Line Telephone Systems
- Staff Management
- Effective Planning
- Call Forwarding
- Guest Registration
- Front Desk Operations
- Confirming Transactions
- Researching Skills
- Setting Reservations
- Listening Skills
- Office Supply Ordering
- Scheduling Appointments
- Sensitive Information Handling
- Microsoft Office
Timeline
Front Desk Receptionist
New Hope Shelter & Thrift Store
2021.06 - Current
Front Desk Receptionist
Pampered Chef
2017.11 - Current
High School Diploma -
Cashes
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