Kathryn Bickford
Summary
Dedicated Bachelor of Arts candidate in Special Education and Childhood Education (Grade 1–6), with a Minor in American Sign Language and Deaf Studies, graduating in May 2025. Experienced in child development and education through roles as a Camp Counselor at Webster Parks & Recreation and Junior Site Assistant at WonderCare. Completed a placement at the Summit Center, specializing in supporting individuals with Autism Spectrum Disorder. Committed to furthering expertise in Applied Behavioral Analysis to contribute to elementary or special education. Recognized for leadership, teamwork, and promoting positive student growth and well-being.
Overview
6
6
years of professional experience
Work History
Sales Associate
Abbott's Frozen Custard
05.2019 - 08.2025
- Delivered exceptional service by welcoming customers, providing product recommendations, and addressing concerns promptly to ensure satisfaction and encourage repeat business.
- Processed cash, and credit payments, adhering to company policies and ensuring accuracy in financial transactions, returns, exchanges, and refunds.
- Prepared high-quality frozen custard consistent with Abbott's standards, operating machinery efficiently and maintaining product consistency.
- Maintained a calm and professional demeanor during busy, high-stress situations, efficiently resolving customer concerns and minimizing disruptions.
- Worked in a fast-paced, team-driven environment, assisting in training new employees on company policies, product knowledge, and customer service techniques to ensure seamless integration.
- Ensured the store was consistently clean by following strict sanitation guidelines and maintaining a welcoming atmosphere.
- Managed multiple tasks simultaneously with urgency, reducing wait times during peak hours and enhancing the customer experience.
- Demonstrated a strong sense of responsibility by taking ownership of tasks, maintaining accuracy, and contributing to a positive and productive workplace culture.
Camp Counselor
Webster Parks and Recreation Department
06.2023 - 08.2024
- Assisted in organizing, demonstrating, and leading recreational camp activities to promote engagement and enjoyment among participants.
- Supervised groups of campers, ensuring their health, safety, and overall well-being while fostering a positive and inclusive environment.
- Promoted character and skill development through structured activities and daily routines, maintaining discipline, cleanliness, and safety standards.
- Supervised children of diverse ages and skill levels, ensuring activities were inclusive and engaging for all participants.
- Enforced camp rules and safety protocols, promptly addressing any incidents to maintain a secure and positive environment.
- Served as a positive role model, showcasing leadership and promoting the camp's core values through daily interactions.
- Collaborated with fellow counselors to plan and deliver fun, enriching, and developmentally appropriate activities.
- Adapted programs to accommodate the varied interests and abilities of campers, maximizing their enjoyment and participation.
Junior Site Assistant
WonderCare
09.2020 - 01.2021
- Assisted in planning and preparing daily activities for children aged 5-12, ensuring age-appropriate programming.
- Supported site setup and preparation for activities, including snack distribution and maintaining a clean and organized environment.
- Supervised children by sight and sound at all times to ensure their safety and well-being, responding promptly to any safety issues.
- Led individual and small group activities, encouraging positive interaction and development.
- Assisted in managing the student dismissal process, ensuring a safe, efficient, and controlled environment for parent pickups.
- Adhered to WonderCare Quality Standards, ensuring program consistency and high-quality service.
- Demonstrated flexibility and adaptability, adjusting activities as necessary to accommodate children's needs or changes in the schedule.
- Remained calm, objective, and respectful in potentially stressful situations, such as dealing with upset children or parents.
- Performed all other duties as assigned by the Site Coordinator.
Education
Bachelor of Arts - Special Education And Childhood (Grade 1-Grade 6)
Niagara University
Niagara Falls, NY05-2025
Skills
- Problem-Solving
- Team Leadership
- Effective Communication
- Child Supervision
- Decision-Making
- Group leadership
- Creative and Energetic
- CPR
- Conflict resolution and mediation
- Time management
Accomplishments
- NU Trustees Scholarship Recipient
- Buonavita Memorial Scholarship Recipient
- Delta Epsilon Sigma Honor Society
- Honor Society
- ASL Club President, Fall 2024
Timeline
Camp Counselor
Webster Parks and Recreation Department
06.2023 - 08.2024
Junior Site Assistant
WonderCare
09.2020 - 01.2021
Sales Associate
Abbott's Frozen Custard
05.2019 - 08.2025
Bachelor of Arts - Special Education And Childhood (Grade 1-Grade 6)
Niagara University
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