KATHRYN BOND
Lutz,FL
Summary
Detail-oriented Tax Preparer with 4 years of experience handling tax preparation for various entities. Proficient in managing paperwork for tax returns, extensions, tax planning calculations, and write-ups. Skilled at quickly establishing rapport with clients, resulting in lasting business relationships.
Overview
7
7
years of professional experience
Work History
TAX PREPARER
Prestige Business Enterprises
09.2021 - Current
- Prepared and filed individual and business tax returns, ensuring compliance with federal and state regulations.
- Conducted thorough reviews of completed tax returns for accuracy and completeness before submission.
- Implemented efficient filing systems to streamline document retrieval and improve workflow efficiency.
- Developed and maintained strong client relationships through personalized service and follow-up consultations.
SHIFT LEAD
The Blend Coffee and Cocktails
11.2022 - 03.2023
- Supervised daily operations, ensuring high standards of service and product quality.
- Trained and mentored new staff on customer service protocols and beverage preparation techniques.
- Managed inventory levels, coordinating timely restocks to maintain operational efficiency.
- Resolved customer complaints promptly, enhancing overall guest satisfaction and loyalty.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
GENERAL MANAGER
Degaje
09.2019 - 02.2022
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Drove revenue growth by identifying and implementing new marketing strategies.
SHIFT SUPERVISOR
Starbucks
06.2018 - 05.2020
- Resolved customer issues swiftly, maintaining high satisfaction levels and loyalty.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Bachelor's Degree - Mass Communications in Journalism & Digital Media
University of South Florida
Skills
- Organization skills
- Document preparation
- Tax return preparation
- Bookkeeping
- Sales tax filing
- Data entry
- Customer service
- Time management
- Staff management
- Scheduling and coordinating
- Client relations and customer service
Timeline
SHIFT LEAD
The Blend Coffee and Cocktails
11.2022 - 03.2023
TAX PREPARER
Prestige Business Enterprises
09.2021 - Current
GENERAL MANAGER
Degaje
09.2019 - 02.2022
SHIFT SUPERVISOR
Starbucks
06.2018 - 05.2020
Bachelor's Degree - Mass Communications in Journalism & Digital Media
University of South Florida
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