
Results-oriented management professional with over 15 years of experience in quality assurance, operations, and compliance within the manufacturing sector, complemented by strong administrative expertise in the construction industry. Proven track record in driving process improvements, ensuring regulatory compliance, and optimizing operational efficiency underscores a commitment to elevating organizational standards through specialized knowledge in ISO 9001:2008 implementation and management. Expertise in customer interactions and service solutions enhances the ability to ensure satisfaction and loyalty, while strong skills in conflict resolution, communication, and problem-solving contribute to effective team collaboration. Recognized for reliability and a proactive approach to achieving both customer and organizational goals, prepared to make a significant impact in a Quality Manager or equivalent role.