Kathryn Brown

• Kept front end areas clean and organized for professional appeal to customers.
• Implemented store policies effectively to maintain an orderly shopping environment and ensure compliance with regulations.
• Led front end store members to optimize department performance and achieve sales targets.
• Balanced registers at the end of shifts, ensuring accurate accounting of daily sales figures for management review.
• Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
• Oversaw efficient inventory stocking and supply rotation.
• Managed efficient cash register operations.

• Answering and directing phone calls.
• Filing and maintaining documents, both physical and electronic.
• Data entry and updating records in databases.
• Photocopying and scanning documents.
• Providing information and assistance to customers, vendors,

and employees.

• Assisting with basic bookkeeping tasks, such as processing invoices and tracking expenses.
• Handling cash and preparing several expense reports.
• Preparing and editing documents and reports
• Ensuring compliance with company policies and procedures.
• Maintaining confidentiality of sensitive information.
• Assisting in customer service when needed

• Accurately selecting products from store shelves according to online orders.
• Ensuring that products are fresh, correctly labeled, and undamaged.
• Communicating with customers regarding their orders, substitutions, and any issues that may arise.
• Handling customer inquiries and providing assistance as needed.
• Scanning and processing items using company systems.
• Ensuring all orders are completed within the designated time frames.
• Conducting final checks on orders to ensure accuracy and quality.
• Reporting any discrepancies or issues to supervisors.
• Utilizing handheld devices and computers to manage orders and inventory.
• Updating order statuses and communicating with other team members
• Working closely with other Home Shop Associates and store staff to ensure efficient order fulfillment.
• Assisting with other store duties as needed, including during peak times or special events.