Summary
Overview
Work History
Education
Skills
Timeline
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Kathryn Brown

Pocatello,ID

Summary

Dynamic professional with experience as an intern for Senator Lisa Murkowski, excelling in policy analysis and legislative research. Proven ability to engage constituents and enhance customer service through effective communication and public speaking. Adept at managing time and stress in fast-paced environments, consistently delivering results and fostering positive relationships.

Overview

3
3
years of professional experience

Work History

The Great Alaska Lumberjack Show
Ketchikan, AK
05.2023 - 08.2024
  • Ensured compliance with all health and safety guidelines during tours to protect guests and staff.
  • Trained new tour guides in presentation skills, customer service, and safety protocols.
  • Promoted additional services and attractions to visitors, contributing to increased revenue.
  • Assisted visitors with directions and general information about the area.
  • Counted tickets and settled them with the cruise ships

United States Senate Intern

Senator Lisa Murkowski
Washington , DC
06.2024 - 07.2024
  • Answered phones, managed emails, and responded to constituent inquiries.
  • Greeted visitors to the Senate office and provided general information about the office.
  • Attended meetings between Senators and their constituents or representatives from outside organizations.
  • Drafted correspondence for Senators and staff members.
  • Compiled legislative research on various topics related to policy initiatives.
  • Conducted tours of the Capitol building for visiting groups and individuals.
  • Attended committee hearings and briefings to gain an understanding of current issues facing Congress.
  • Performed data entry tasks related to tracking constituent contacts and responses from legislators' offices.

Monitor and Receptionist

Ketchikan Gateway Borough School District
Ketchikan, AK
12.2021 - 05.2024
  • Prevented unauthorized behaviors with continuous monitoring.
  • Updated and recorded customer or client information to maintain accounts.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Maintained daily calendars, set appointments with clients and helped plan office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Emptied wastebaskets to transport trash and waste to proper disposal areas.

Education

Bachelor of Arts - Global Studies W/ Focus On US And World Affairs

Idaho State University
Pocatello, ID
05-2028

High School Diploma -

Ketchikan High School
Ketchikan, AK
05-2024

Skills

  • Policy analysis
  • Legislative research
  • Data entry
  • Customer service
  • Public speaking
  • Critical thinker
  • Stress management
  • Time management

Timeline

United States Senate Intern

Senator Lisa Murkowski
06.2024 - 07.2024

The Great Alaska Lumberjack Show
05.2023 - 08.2024

Monitor and Receptionist

Ketchikan Gateway Borough School District
12.2021 - 05.2024

Bachelor of Arts - Global Studies W/ Focus On US And World Affairs

Idaho State University

High School Diploma -

Ketchikan High School

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Kathryn Brown