Summary
Overview
Work History
Education
Skills
Timeline
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Kathryn Bryant

St. Petersburg,FL

Summary

Dedicated professional with background in providing high-quality customer service in fast-paced environments. Strong familiarity with food safety standards and sanitation procedures, combined with the ability to handle simultaneous orders efficiently. Have consistently contributed to improving customer satisfaction levels through prompt and courteous service. Possess excellent communication skills, adept at product knowledge, inventory management, and upselling techniques.

Overview

20
20
years of professional experience

Work History

Administrative Assistant/Inventory

Nutritional Cooking Solutions LLC
Tampa, FL
01.2012 - Current
  • Answered customer phone calls and fulfilled customer service requests
  • Organized and maintained filing systems for sales, training, and marketing materials
  • Managed, stocked, and maintained product inventory
  • Set up the office and showroom for events, meetings and open houses.

System Administrator (Contract)

Raw Entertainment
Remote
06.2022 - 04.2023
  • Spearheaded the creation of the newly formed IT department
  • Developed documentation to streamline onboarding and offboarding processes
  • Efficiently processed IT help desk tickets
  • Conducted research on products to support business growth, including SSO and MDM
  • Conducted troubleshooting of various programs to ensure smooth access
  • Proficiently worked with Atlassian Admin, HelpDesk, Asana, Grafana, Google Admin, Slack, and more.

Deli Associate

Publix Super Markets
Tampa, FL
05.2017 - 01.2023
  • Managed all aspects of the Deli Department while leading and supervising a team of employees.
  • Responsible for inventory management, ordering, unloading trucks, and receiving deliveries.
  • Ensured health and safety standards compliance.
  • Provided excellent customer service and demonstrated problem-solving skills.
  • Assisted in ordering supplies needed to maintain adequate inventory levels.
  • Adhered to company policies and procedures related to food handling processes.
  • Rotated product on shelves to ensure freshness and quality standards were met.
  • Updated food displays, cases and other customer-facing areas to increase sales of special items.
  • Demonstrated leadership by leading team in opening/closing procedures without supervision.

Animal Technician

Hillsborough County
Tampa, FL
01.2005 - 01.2020
  • Held various roles in different organizations involved in animal welfare
  • Managed appointments, blood draws, euthanasia, preventative medicine, baths, nail trims, nutrition, wellness, daycare, boarding, training, behavior, rescue, and rehabilitation.
  • Participated in training sessions related to animal handling techniques and safety procedures.
  • Utilized Cornerstone Veterinary Software & PetPoint Software.

Education

Saint Petersburg College
St. Petersburg, FL
01.2014

University of Central Florida
Orlando, FL
01.2011

Associates Degree -

Hillsborough Community College
Tampa, FL
01.2009

Skills

  • Sales
  • Customer Service
  • Inventory Management
  • Merchandising Strategies
  • Cash Handling
  • Supply Ordering
  • System Administration
  • Atlassian Suite (Confluence, Jira)
  • Google Workspace
  • Microsoft Office
  • Asana
  • Grafana
  • Chameleon
  • Pet Point Software

Timeline

System Administrator (Contract)

Raw Entertainment
06.2022 - 04.2023

Deli Associate

Publix Super Markets
05.2017 - 01.2023

Administrative Assistant/Inventory

Nutritional Cooking Solutions LLC
01.2012 - Current

Animal Technician

Hillsborough County
01.2005 - 01.2020

Saint Petersburg College

University of Central Florida

Associates Degree -

Hillsborough Community College

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Kathryn Bryant