At Wentworth Rehabilitation & Health Care Center, I excelled in client advocacy and needs assessment, significantly enhancing patient care through effective coordination with healthcare teams and community resources. My empathetic approach and proficiency in elderly care fostered strong patient relationships, achieving notable improvements in their transition to independent or supportive living.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Social Services Designeee
Wentworth Rehabilitation & Health Care Center
Chicago, IL
02.2019 - Current
Advocated on behalf of clients with government agencies or private organizations.
Maintained accurate records and documented client data in company databases.
Assessed client needs to determine eligibility for social services programs.
Made referrals to utilize community resources for resident's needs.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Guided clients through transition to independent living within community.
Connected individuals with relevant community resources and coordinated referrals.
Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
Collaborated with other agencies to coordinate resources and services for clients.
Monitored client progress and updated case files accordingly.
Collaborated with social workers to support patients.
Worked effectively in team environments to make the workplace more productive.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Distributed drinking water and nourishment to residents.
Provided physical support to assist patients with bathing, dressing and toileting.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Collected specimens for testing purposes upon request from physicians or nurses.
Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
Supplied, collected and emptied patient bedpans on frequent basis.
Assisted with ambulation of patients utilizing appropriate equipment safely.
Answered call lights promptly and responded to patient needs accordingly.
Served meals to patients in their rooms and assisted with feeding when needed.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Assisted residents in preparing for activities and social programs.
CNA/Activities Assistant/ MOD at Alden Wentworth Rehabilitation & Health Care CenterCNA/Activities Assistant/ MOD at Alden Wentworth Rehabilitation & Health Care Center