Summary
Overview
Work History
Education
Skills
Awards/Recognition
Timeline
Generic

Kathryn Byers

Lakeville,MN

Summary

Results-driven leader offering over 16 years of successful experience in all aspects of managing business operations. Expertise includes customer service, team supervision, leadership, training, driving continuous improvements, problem-solving, and collaborating with multi-functional teams. Excels in implementing complex business solutions that ensure customer satisfaction, drive revenue growth, and surpass expectations.

Overview

17
17
years of professional experience

Work History

EXECUTIVE TEAM LEADER

Target Corporation
01.2008 - Current


  • Oversee and manage operations for this retail store with hundreds of employees, producing $130M in annual sales
  • Held many Executive Team Leader roles in multiple departments, including Customer Service and Guest Relations
  • In charge of recruiting talent, conducting interviews, making hiring decisions, staff development, training, and onboarding new staff
  • Currently supervising 6 direct reports and 135 indirect
  • Recognized for exceptional ability to train others, chosen as District trainer for new Executive Team Leaders
  • A proven record of planning and implementing new processes that improve efficiencies, meet deadlines, enhance employee performance, and ensure cost-effectiveness
  • Improves operations through utilizing practical problem-solving techniques, identifies causes, and creates solutions
  • Evaluates business needs and develops plans for staffing schedules, ensuring smooth, efficient operations and workflow
  • Monitors quality standards, practices, procedures, and that all rules and regulations are followed by personnel
  • Interfaces with customers to understand needs and to ensure a high level of customer satisfaction and engagement
  • Lead cross-functional teams for streamlined communication and efficient project execution.
  • Foster a positive work environment by promoting collaboration, open communication, and mutual respect among team members.
  • Deliver high-quality results by setting clear expectations, providing resources, and closely monitoring progress.

Education

Economics

University of Minnesota
Twin Cities Campus

Skills

  • Builds a Positive Team Culture
  • Strong Budget & Financial Management Skills
  • Process Optimization, Program Implementation
  • Mentoring, Coaching, Training, Team Building
  • Decision-Making, Creative Problem Solving
  • Change Management, Conflict Resolution
  • Drives Continuous Improvements
  • Effective Organizational Communication
  • Project Management, Project Planning
  • Customer Relationships

Awards/Recognition

  • Store MVP Award for 5 years, Target
  • Chosen as District Trainer, Target
  • Group ETL of the month, CEO, Target

Timeline

EXECUTIVE TEAM LEADER

Target Corporation
01.2008 - Current

Economics

University of Minnesota
Kathryn Byers