Kathryn Calloway
Guston,KY
Summary
Efficient professional in data management, renowned for productivity and the ability to complete tasks swiftly. Possess specialized skills in accurate data entry, database management, and error detection and correction. Excel at time management, adaptability, and communication, ensuring seamless workflow and team collaboration. Experienced data entry clerk with several years of success maintaining databases. Certified in 10-key coupled with exceptional talents in creating organizational and filing systems. Resourceful and meticulous individual with reputation for improving office productivity.
Overview
14
14
years of professional experience
Work History
Data Entry Clerk
US Bank Home Mortgage
Owensboro, KY
02.2011 - Current
- Organized and preserved files by converting physical documents to electronic formats.
- Maintained updated knowledge of industry trends related to data entry operations.
- Reviewed and updated account information in company computer system.
- Identified and corrected data entry errors to prevent duplication across systems.
- Maintained database by entering new and updated customer and account information.
- Verified accuracy and completeness of data entry into the database system.
- Screened and regularly answered calls to provide assistance to important clients.
- Compiled reports based on gathered information.
- Contacted customers via phone or email to address data inquiries.
- Shared incomplete and deficient data sets with supervisors for resolution.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
- Maintained data entry requirements by following data program techniques and procedures.
- Followed up on pending tasks until completion.
- Reviewed, corrected or deleted data, verifying customer and account information.
- Transferred written information into databases to maintain consistent, accurate client records and project details.
- Identified data entry errors and corrected mistakes to achieve near-perfect accuracy in data sets.
- Scanned and stored files and records electronically to reduce paper files and secure data.
- Assisted colleagues with resolving any issues related to data entry operations.
- Checked source documents against entered data to ensure accuracy.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Emailed completed documents to supervisors and co-workers to confirm accuracy.
- Exceeded quality goals to support team productivity.
- Entered data into spreadsheets, documents and databases with high accuracy rate.
Education
GED -
Owensboro High School
Owensboro, KY09-1994
Skills
- Professional and mature
- Data accuracy
- Word processing
- Information storage
- Certified in 10-key
- Verifying data accuracy
- Filing and data archiving
- Maintains confidentiality
- Collecting information
- Error identification
- Document processing
- Data screening
- Office administration
- Excellent communication skills
- Customer relationship management
- Mail handling
- Document preparation
- Spreadsheet management
- Database management
- Data entry
- Microsoft Excel
- Data processing
- Document scanning
References
References available upon request.
Timeline
Data Entry Clerk
US Bank Home Mortgage
02.2011 - Current
GED -
Owensboro High School
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