Kathryn Capitano

Aramark

Doylestown, PA

07.2010 - 06.2024

Utilized point-of-sale systems to process payments from customers efficiently.
Created detailed job descriptions for each position within the cafeteria staff team structure.
Performed work to top standards, proving best service for students, employees and school visitors.
Engaged with students and staff in a friendly manner to create a welcoming cafeteria environment.
Oversaw food preparation, production and presentation according to quality standards.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Tailored orders to address customer allergies and gluten concerns.
Assisted in the setup and breakdown of cafeteria for breakfast, lunch, and special events.
Resolved customer complaints in a professional manner while upholding company policies.

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