Kathryn Child
TownePlace Suites by Marriott
Murray,UT
1
Certification
40
years of professional experience
Dedicated professional with a strong focus on customer relations, efficient multitasking, and problem-solving skills. Committed to enhancing guest experiences through personalized service and adherence to quality standards.
Work History
Breakfast Attendence
3 Years 6 Months- Prepared and presented breakfast offerings to ensure guest satisfaction and adherence to quality standards.
- Managed inventory levels of food supplies, maintaining optimal stock for daily operations.
- Coordinated dining area setup and cleanliness, promoting a welcoming environment for guests.
- Assisted guests with dietary needs, providing personalized service to enhance their experience.
- Implemented efficient food handling practices, ensuring compliance with health and safety regulations.
Manager in Charge
12 Years 11 Months- Managed daily operations to ensure compliance with regulatory standards and operational guidelines.
- Developed training programs to enhance staff knowledge of beverage services and regulatory requirements.
- Oversaw inventory management systems, improving accuracy in stock levels and reducing discrepancies.
- Implemented process improvements that streamlined service delivery, enhancing customer satisfaction ratings.
- Coordinated cross-departmental initiatives to promote responsible alcohol consumption and community engagement.
- Led performance evaluations for team members, fostering professional development and promoting a culture of accountability.
- Created a positive work environment by fostering open communication and encouraging employee development opportunities.
Manager in Charge
6 Years 11 Months- Analyzed operational data to identify trends, inform strategic decisions, and optimize resource allocation.
- Established partnerships with local organizations to support community outreach programs related to alcohol education and awareness initiatives.
- Enhanced employee engagement with regular feedback, recognition programs, and career development support.
- Reduced staff turnover rates with effective onboarding processes, training programs, and ongoing support for professional growth opportunities.
Cash Processor
1 Year 10 Months- Processed and verified cash deposits, ensuring accuracy and compliance with security protocols.
- Operated high-speed currency processing machines to efficiently handle large volumes of cash.
- Conducted regular quality checks on processed cash, maintaining high standards of accuracy and consistency.
- Trained new staff on cash handling procedures and operational safety protocols, fostering team development.
Manager
17 Years- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Developed and implemented training programs for staff, enhancing team performance and productivity.
- Managed inventory control systems, optimizing stock levels and minimizing waste.
- Analyzed sales data to identify trends, informing strategic decision-making and resource allocation.
- Directed performance evaluations, providing feedback that fostered employee development and engagement.
Education
Bachelor of Science - Criminal Justice Administration
Skills
Efficient multitasking
Cleanliness standards
Sanitation practices
Stocking
Microsoft Office
Excel
Type
10 key by touch
word processing and emails
Teamwork and collaboration
Time management
Conflict resolution
Customer relations
Problem-solving
Payment processing
Excellent communication
Certification
CPR, and AED certified in accordance with the curriculum of the American Heart Association
CNA- Carol and Claudia's CNA Program
Timeline
Breakfast Attendence
TownePlace Suites by Marriott
03.2023 - CurrentRead More
Manager in Charge
Department of Alcoholic Beverage Services
08.2010 - 07.2023Read More
Manager in Charge
7-11 Franchise
05.2008 - 04.2015Read More
Cash Processor
Loomis Armored
06.2007 - 04.2009Read More
Manager
Southland Corporation
01.1987 - 01.2004Read More
University of Phoenix
Bachelor of Science from Criminal Justice Administration
Read More