Kathryn Coley
Kannapolis,NC
Summary
Dynamic National Account Manager with proven success at Access Control Technologies, excelling in revenue generation and strategic planning. Expert in account management and project tracking, I foster strong client relationships and drive business growth. Adept at navigating tight deadlines, I implement effective pricing strategies to enhance profitability and ensure project success.
Overview
9
9
years of professional experience
Work History
National Account Manager
Access Control Technologies
02.2023 - Current
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Managed projects from procurement to commission.
- Proved successful working within tight deadlines and a fast-paced environment.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
Administrative Assistant
Dr. Quinn Ear, Nose and Throat
06.2019 - 09.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Established administrative work procedures to track staff's daily tasks.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Lead Assembler
Goodridge USA
02.2017 - 03.2019
- Completed durable assemblies and subassemblies with hand and power tools.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Followed outlined specifications to implement assembly plans.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Coordinated with other departments to complete projects within deadline.
Education
Associate of Applied Science - Business Administration
Stanly Community College
Albemarle, NC12.2023
Associate of Applied Science - Accounting And Finance
Stanly Community College
Albemarle, NC05.2023
Skills
- Progress updates
- Revenue generation
- Pricing strategy
- Business development
- Contract negotiations
- Strategic planning skills
- Account management
- Goal oriented
- Account development
- Client relationship building
- Territory management
- Project tracking
- Work flow planning
- Lean manufacturing and design
- Processes and procedures
- Project management
- Vendor sourcing
- Schedule management
- Permit processing
- Conflict management
- Scope management
Timeline
National Account Manager
Access Control Technologies
02.2023 - Current
Administrative Assistant
Dr. Quinn Ear, Nose and Throat
06.2019 - 09.2022
Lead Assembler
Goodridge USA
02.2017 - 03.2019
Associate of Applied Science - Business Administration
Stanly Community College
Associate of Applied Science - Accounting And Finance
Stanly Community College