Kathryn Constantino
Colorado Springs,CO
Summary
Dynamic professional with a proven track record at Lowe’s, excelling in customer service and team leadership. Recognized for building trusting business relationships and implementing effective training programs. Highly skilled in Microsoft Office and adept at problem-solving, consistently exceeding sales objectives and enhancing operational efficiency.
Overview
37
37
years of professional experience
Work History
Front End Department Supervisor
Lowe’s Home Improvement
Colorado Springs, Colorado
04.2025 - Current
- Supervised front end operations to ensure efficient customer service.
- Trained and mentored staff on best practices for checkout procedures.
- Managed scheduling to optimize labor resources during peak hours.
- Assisted in implementing store policies to maintain compliance and safety standards.
- Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
- Encouraged team collaboration among employees to promote positive working relationships within the department.
- Set up staff schedules and assigned specific work based on department needs and individual strengths.
Head Cashier
Lowe's Home Improvement
Colorado Springs, Colorado
02.2023 - 04.2025
- Supervised daily cash operations and maintained accurate cash drawers.
- Trained and mentored new cashiers on register procedures and customer service.
- Handled customer inquiries and resolved issues in a timely manner.
- Processed transactions using point-of-sale systems efficiently and accurately.
- Managed cash flow, ensuring proper change supply for high-volume periods.
- Coordinated with management to develop staff schedules based on peak hours.
- Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.
Owner – Sales Representative
TinoTex Sales
03.1989 - 01.2024
- Build and maintain customer relationships in the apparel field.
- Provide consistent quality customer care and timely follow-through on orders, inquiries and products.
- Create and implement strategy to bring new offerings to market.
- Annual planning and forecasting for products offered and budgeting.
- Work closely with overseas suppliers on future needs and shipping in timely manner.
- 100% Sustainable Representation and Global Social Responsibility Member.
- Recipient of TALA’s Adele Haftman Award for Outstanding Service in Textiles.
- Developed and implemented seasonal color tracking system for yarn dye products.
- Significantly and regularly exceed sales & marketing objectives from suppliers.
- Built business from start up to 15M per year in sales.
Education
No degree -
College of the Desert
01.1977
Education Certifications
- College of the Desert, 01/75, 12/77, No degree
- State of California Real Estate License, 01/15, 12/18
Timeline
Front End Department Supervisor
Lowe’s Home Improvement
04.2025 - Current
Head Cashier
Lowe's Home Improvement
02.2023 - 04.2025
Owner – Sales Representative
TinoTex Sales
03.1989 - 01.2024
No degree -
College of the Desert
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