Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kathryn Cooper

Springdale,AR

Summary

Versatile Senior Manager specializing in finance, operations, sales, and planning. Major focuses include implementing and managing a culture of openness with free exchange of information to drive growth and effeciency of business. Pursuing new professional challenges with a growth-oriented company.

Overview

13
13
years of professional experience

Work History

SR. MANAGER/MANAGER II/MANAGER I

J.B. Hunt Transport Services
03.2019 - Current
  • Most recently transitioned to Sr. Manager of Sales for a large sales team aimed at achieving growth, designing and implementing strategic sales plans that expands the company's customer base and ensure it's strong presence.
  • Guiding my team to aggressively market the J.B. Hunt brand to develop and grow new accounts and build the business volume according to the business needs.
  • Objectives setting, coaching and performance monitoring of sales representatives.
  • Lead and managed two branches of operations professionals responsible for negotiating transit rates, dispatching drivers, routing, and tracking of customer freight.
  • Coach, mentor, and provide leadership development to operations employees.
  • Manage all costs and the P&L of two branches ensuring strategic profitability placement to the division and organization. o $83MM total Rev. in 2022 and $14MM total Rev. across two branches YTD 2023.
  • Execution of multiple cost models across several branches such as published business, spot pricing, and cost-plus models.
  • Develop and ensure standard operating procedures are in place for programs supported by the organization.
  • Create, update, and manage key performance metrics and processes.
  • Partner with adjacent branches and business units to deliver on operational strategy and profitability plans.
  • Develop relationships with our external customer base and key stakeholders.
  • Oversight of daily management of our top national accounts such as Kroger, General Mills, PepsiCo, Dollar General, Dollar Tree Stores, etc.
  • Responsible for leading the Chicago operations branch at our satellite location in Lowell during
  • Won “Branch of the Quarter” for Q1 2023 for high service performance, high profitability, and OR averaging 89%.

SR. RECRUITER OF TALENT ACQUISITION

J. B. Hunt Transport Services
07.2016 - 03.2019

• Sr. Recruiter for all executive level sales positions and Branch Managers of U.S. and Canada specializing in LTL, Flatbed and Refrigerated transportation modes in J.B. Hunt’s Integrated Capacity Solutions division ($1B rev. 2017).

• Maintaining a pipeline exceeding 650 candidates for Director of Sales, Sales Executives, Business Development Managers, and Branch Managers utilizing LinkedIn Recruiter.

• Operated the funnel of qualified candidates from third party recruiters.

• Responsible for full life cycle administration of talent procurement process: sourcing, organization and functionality of pipeline, candidate review, facilitation of onsite presentations, consulting, creation of offer letters including extensive knowledge of region and role-based compensation as well as benefit packages and stock programs.

• Regular relational communication with C-Level leadership both at J.B. Hunt headquarters and across our field offices.

• Construction and re-development of job descriptions posted both on J.B. Hunt company site and social media campaigns to acquire top notch talent.

• Actively involved in decision making policies and practices both in HR Recruiting and in internal business to stay compliant and competitive.

SR. CARRIER SALES COORDINATOR – NATIONAL ACCOUNTS

J.B. Hunt Transport Services
04.2014 - 07.2016

• Operated numerous national accounts including Procter and Gamble, Dollar General, Goodyear, Scotts, Lowes Stores, and Coca-Cola.

• Ensured all shipments were serviced using both J.B. Hunt’s assets and outsourced carrier companies.

• Team lead of operations of Coca-Cola executing the entirety of the east coast with net revenues of over $1.8MM collectively and service metrics over 96%.

• Expanding relationships with Coca-Cola and establishing a book of dedicated carriers with quarterly volumes of over 1900 loads covered.

BUSINESS DEVELOPMENT REPRESENTATIVE

J.B. Hunt Transport Services
Atlanta, GA
11.2013 - 04.2014

• Key sales position for the Southeastern region of J.B. Hunt sales and operations for the Atlanta Branch.

• Hunted, managed, and grew accounts with a minimum annual transportation spend of $2MM.

• Individual efforts lead to newly created accounts with net revenues exceeding $30k quarterly.

• Marketed and promoted all J.B. Hunt enterprise through exceptional service and powerful customer partnerships.

LOGISTICS SALES COORDINATOR

J.B. Hunt Transport Services
Atlanta, GA
09.2012 - 11.2013

• Logistics hybrid sales role in preparation for the Atlanta, GA start up branch for J.B. Hunt.

• Operated and oversaw daily transactions of 6 major national accounts with total net revenues exceeding $30MM annually including Marubeni, Norcom Inc. and Macy’s Department Stores.

• On-site manager in Griffin, GA during back-to-school blitz from June to August 2013 for Norcom Inc.

• Focused on utilizing J.B. Hunt’s enterprise including ICS Brokerage, Asset Division and J.B. Hunt Intermodal.

• Maintained a complex network of outside partner carriers to move customer orders in an absolute profitable and safe manner.

• Solicited new sales by developing leads and cold-calling potential customers.

Carrier Sales Coordinator

J.B. Hunt Transport Services
Lowell, AR
04.2010 - 09.2012

• Operated fourteen North American accounts, including Target, Dollar General, Lowes Stores, Rubbermaid, and General Mills, for net revenues exceeding $4MM annually.

• Solicited, established, and expanded relationships with customers and third-party carriers and negotiated rates to maintain and achieve monthly net revenue goals.

• Recipient of the Midwest Branch “ACT” award (Accountability, Commitment, Teamwork) for April 2012 which recognizes discretionary effort and overall contributions.

• Promoted from student intern to full-time employee with one month of hiring, while finishing my bachelors degree.

Education

Bachelor of Science - Marketing Management And Logistics

University of Arkansas, Fayetteville
Fayetteville, AR
05.2011

Skills

  • Cross-Functional Team Leadership
  • Operations Planning
  • Cross-Functional Collaboration
  • Logistics Operations Management
  • Financial Management and Reporting
  • Negotiation and Conflict Resolution
  • Product Management and Pricing

Affiliations

  • Member of GROW
  • Women In Logistics

Timeline

SR. MANAGER/MANAGER II/MANAGER I

J.B. Hunt Transport Services
03.2019 - Current

SR. RECRUITER OF TALENT ACQUISITION

J. B. Hunt Transport Services
07.2016 - 03.2019

SR. CARRIER SALES COORDINATOR – NATIONAL ACCOUNTS

J.B. Hunt Transport Services
04.2014 - 07.2016

BUSINESS DEVELOPMENT REPRESENTATIVE

J.B. Hunt Transport Services
11.2013 - 04.2014

LOGISTICS SALES COORDINATOR

J.B. Hunt Transport Services
09.2012 - 11.2013

Carrier Sales Coordinator

J.B. Hunt Transport Services
04.2010 - 09.2012

Bachelor of Science - Marketing Management And Logistics

University of Arkansas, Fayetteville
Kathryn Cooper