Kathryn Craddock
Warner Robins,GA
Summary
Dependable employee with strong critical thinking, task prioritization, and multitasking skills. Excellent communicator who remains composed in high-pressure situations. Proven track record of managing multiple projects with tight deadlines while providing excellent customer service. Highly energetic with motivating leadership skills.
Overview
8
8
years of professional experience
Work History
Assistant Venue Manager
Fall Line Brewing Co.
02.2022 - 05.2024
- Handled all customer and vendor communication by executing daily administrative procedures, ensuring seamless operation of and satisfaction of clients and guests
- Developed and implemented comprehensive social media and marketing strategies to promote the venue, attract new clients, and increase revenue
- Supervised events, provided hands-on support to renters and vendors, troubleshot issues, and upheld highest standards of guest services
- Established and maintained positive relationships with clients, vendors, and guests, ensuring their needs were met, and their expectations exceeded
- Coordinated and managed all aspects of event logistics, including parking, vendor communication, and security deposits
- Created invoices and estimates for all renters, including venue rental deposit and remaining balance, bar balance, rental items balance, bar estimates, catering estimates, and invoices
- Maintained an accurate and up-to-date calendar of events and payments to ensure timely and efficient event planning
- Managed inventory and ordering of bar supplies to ensure smooth operation of events
- Trained and supervised staff to ensure efficient and effective execution of events
- Conducted meetings with clients to discuss event details, contracts, and logistics, demonstrating strong communication and collaboration skills
- Demonstrated strong attention to detail through expertise in logistics, creativity, and ability to work well under pressure, resulting in successful execution of countless events and the satisfaction of clients and guests alike.
Wedding Planner and Coordinator
Self-employeed
03.2019 - 10.2021
- Coordinated all aspects of wedding planning and event management, including vendor communication, contract negotiation, and logistics management
- Developed and executed detailed event timelines to ensure smooth and efficient event execution
- Maintained an up-to-date calendar of events and payments to ensure timely and efficient event planning
- Conducted site visits and venue walkthroughs with clients to ensure high-quality service and support
- Managed event setup and breakdown, including coordination of vendor teams and staff
- Provided on-site support and troubleshooting during events to ensure client satisfaction
- Created and managed budgets for each event, including tracking expenses and managing vendor payments
- Maintained an accurate inventory of rental items and decor, and managed ordering and delivery logistics
- Participated in meetings with clients to discuss event details, contracts, and logistics, demonstrating strong communication and collaboration skills
- Demonstrated expertise in logistics and event management, with a proven track record of successful event execution and client satisfaction.
Sales Associate
Firefly & Chatter Boutique
03.2021 - 05.2021
- Explained promotions and special offers to customers
- Located items for customers by checking sister stores and online options
- Helped customers navigate store, complete sales and process returns
- Quickly and efficiently processed payments and made accurate change
- Rotated stock through clearance mark downs and special sales promotions
- Boosted sales by building attractive displays and merchandising products.
Private Nanny
Good Times Farm
02.2016 - 02.2021
- Assisted with household work related to children's care, including cleaning, cooking, and laundry
- Helped children thrive and develop by maintaining safe, caring, nurturing, and stimulating environments
- Promoted physical, emotional, social, and intellectual development of children with well-balanced and properly implemented schedules.
Fast Food Team Member
Chick-FIl-A
08.2019 - 08.2020
- Delivered exceptional service to every guest based on company principles and exceeding fast food industry standards
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Supported fast food crew by learning every position and quickly stepping in to handle demands at each station.
Intern
Harbin Engineering, P.C
08.2018 - 05.2019
- During my time here, I was able to devote part of my hours to Anchor of Hope, a Non-profit that serves families facing development disability
- Handled incoming and outgoing mail, routing packages smoothly to proper recipients
- Answered telephone calls and emails to respond to inquiries and questions
- Maintained neat, organized work area for all team members
- Developed and maintained hardcopy and digital filing systems.
Education
Some College (No Degree) - Business Administration And Management
Georgia Military College, Military College
Milledgeville, GASome College (No Degree) - Business Administration And Management
Middle Georgia University
Macon, GaSkills
- Logistics Understanding
- Organizing
- Task Prioritization
- Critical Thinking
- Multitasking
- Customer/Client Interactions
Timeline
Assistant Venue Manager
Fall Line Brewing Co.
02.2022 - 05.2024
Sales Associate
Firefly & Chatter Boutique
03.2021 - 05.2021
Fast Food Team Member
Chick-FIl-A
08.2019 - 08.2020
Wedding Planner and Coordinator
Self-employeed
03.2019 - 10.2021
Intern
Harbin Engineering, P.C
08.2018 - 05.2019
Private Nanny
Good Times Farm
02.2016 - 02.2021
Some College (No Degree) - Business Administration And Management
Georgia Military College, Military College
Some College (No Degree) - Business Administration And Management
Middle Georgia University
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