Kathryn Craven
Virginia Beach,VA
Summary
Passionate and mission-driven Special Educator, Manager, and result-oriented Sales Leader with 10 years of combined experience. Demonstrates a high level of commitment to student success and learning through goal setting, instruction, coaching, and mentoring in order to support diverse learning profiles and needs.
Overview
15
15
years of professional experience
Work History
Special Education Teacher / Art Resource Manager
Chesapeake Public Schools
09.2017 - Current
- Act as representative of CPS and carry out the school district’s mission and vision for student excellence.
- Develop innovative lesson plans and deliver differentiated instruction in alignment with Individualized Educational Plans to accommodate a diverse range of student learning and accessibility.
- Facilitate learning targets and student needs through support, mentoring, motivational instruction, and guidance.
- Collaborate with administration, general education teachers, related service providers and other paraprofessionals to ensure a coordinated and cohesive approach to student success.
- Build successful relationships and friendly rapport with students and their families for ongoing communication.
- Track, monitor, and evaluate student performance and metrics to apply to student educational plans.
- Mentor new teachers on student progress monitoring and legal document preparation.
- Successfully provided remote/virtual instruction and managed student caseload through technology based teaching and communication platforms (2020-2021).
Physician Relations Manager
Carson Tahoe Regional Medical Center
03.2014 - 08.2017
- Drive strategic initiatives, proactively identified, understood and appropriately framed programs in response to market and industry dynamic, unit specific, and system-wide priorities.
- Develop and execute hospital service line programs through referral sources-cardiac, neuroscience, orthopedics, oncology and general surgery.
- Assisted, created and executed strategic marketing campaigns resulting in high level of client satisfaction and retention.
- Developed the physician orientation process for new physicians and providers and ensure physicians are properly acclimated into medical staff and community.
- Develop and implement comprehensive physician engagement strategies to strengthen relationships and increase referrals from surrounding Carson Tahoe area physicians.
- Lead cross-functional teams to develop and implement physician engagement initiatives, including educational seminars, networking events, and physician advisory boards, to strengthen relationships and increase referrals from surrounding Carson Tahoe area physicians.
- Supervise, mentor, train and onboard staff to analyze data, target, increase revenue and develop strategies for physician and patient satisfaction.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Concierge Manager
Koa Kea Boutique Resort And Hotel
09.2012 - 03.2014
- Enhancing guest experience through personalized recommendations for local attractions, restaurants, and activities based on individual preferences and interests.
- Develop and maintain relationships with local businesses, attractions, and transportation services to provide guests with the best possible experience.
- Coordinating with local tour operators to arrange special experiences for guests.
- Train and mentor concierge staff to provide exceptional customer service and ensure that guest needs are met.
- Supervising a team of concierge staff to ensure exceptional service delivery.
- Create and implement a guest loyalty program to enhance guest satisfaction and encourage repeat visits
- Collaborating with the marketing department to promote the hotel's concierge services and attract new guests through targeted advertising campaigns and social media initiatives.
- Identify opportunities for partnership with local businesses and organizations to provide exclusive discounts and benefits to hotel guests.
Procurement Leader / Gallerist
Kasia Kay Gallery
01.2009 - 05.2011
- Develop and maintain relationships with artists and art dealers to identify and source high-quality artworks for the gallery's collection.
- Maintain relationships with local and international art suppliers and artists.
- Research and stay up to date on emerging art trends, artists, and market demand to make informed purchasing decisions and plan future exhibitions.
- Negotiate and finalize pricing and terms with artists, art dealers, and suppliers to ensure cost-effective procurement of artworks.
- Evaluate and negotiate pricing, terms, and conditions with art suppliers and artists to ensure favorable deals for the gallery.
- Identify and build partnerships with local businesses and organizations to collaborate on joint art exhibitions and events that increase visibility and attract a wider audience to the gallery.
- Create and maintain an inventory management system to track artworks, including their location, condition, and availability.
Education
Master of Arts - Special Education K-12
University of Virginia At Wise
Wise, Virginia2022
MBA - Masters Business Administration
Western Governors University
Salt Lake City, Utah2018
Bachelor of Arts - Art History
Columbia College Chicago
Chicago, Illinois2011
Skills
- Strong interpersonal and written communication skills
- Organized and detail oriented
- Client relationship management
- Excellent presentation skills and delivery
- Planning and leading strategic initiatives
- Team leadership, coaching and mentoring
- Creative and innovative problem solver
- Proficient technology skills
- Policy implementation
- Customer Relationship Management (CRM)
Timeline
Special Education Teacher / Art Resource Manager
Chesapeake Public Schools
09.2017 - Current
Physician Relations Manager
Carson Tahoe Regional Medical Center
03.2014 - 08.2017
Concierge Manager
Koa Kea Boutique Resort And Hotel
09.2012 - 03.2014
Procurement Leader / Gallerist
Kasia Kay Gallery
01.2009 - 05.2011
Master of Arts - Special Education K-12
University of Virginia At Wise
MBA - Masters Business Administration
Western Governors University
Bachelor of Arts - Art History
Columbia College Chicago
Similar Profiles
Jessica JoynerJessica Joyner
Assistant Director of Exceptional Learning at Chesapeake Public SchoolsAssistant Director of Exceptional Learning at Chesapeake Public Schools
Patricia EliePatricia Elie
Teachers Assistant and Tutor at Chesapeake Public SchoolsTeachers Assistant and Tutor at Chesapeake Public Schools
Shannon FisherShannon Fisher
Paraprofessional at Chesapeake Public SchoolsParaprofessional at Chesapeake Public Schools
Steckline KellanSteckline Kellan
Speech-Language Pathologist, MA, CCC-SLP at Chesapeake Public SchoolsSpeech-Language Pathologist, MA, CCC-SLP at Chesapeake Public Schools
Kimberly MattosKimberly Mattos
Accountant III at City of Virginia BeachAccountant III at City of Virginia Beach