Kathryn Detchon
Newton Falls
Summary
Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Massage Practitioner
Sante Massage
Kent
11.2024 - 03.2025
- Reviewed client medical histories to inform treatment planning.
- Performed administrative tasks such as scheduling appointments, maintaining supplies and completing documentation.
- Educated clients about the benefits of massage therapy and self-care techniques that can be used at home between sessions.
- Personalized massage services to craft customized sessions.
- Managed scheduling and appointments using various software platforms to ensure efficient time management.
- Developed individualized massage sessions based on client's specific needs and preferences.
- Managed inventory of supplies, including oils, lotions, and linens, to ensure availability for all treatments.
STNA
Tamarack Ridge .
Kent
01.2023 - 04.2024
- Monitored vital signs, such as pulse rate, respiration and temperature.
- Reported any changes in the patient's condition to the nurse on duty.
- Ensured that all necessary equipment was available for use during patient care activities.
- Recorded information regarding food intake and output of patients.
- Demonstrated respect for patient rights and privacy while providing care services.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
CNA
Legacy Health Emanuel Hospital
Portland
08.1994 - 09.2022
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Provided emotional support to family members during difficult times.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
Licensed Massage Therapist
Self-employeed
Portland
10.2002 - 07.2019
- Implemented effective techniques for pain management and muscle rehabilitation, improving client mobility and well-being.
- Provided exceptional customer service, addressing any concerns and ensuring a therapeutic and relaxing massage experience.
- Regularly attended professional development workshops and seminars to stay current with industry trends and techniques.
- Conducted client intake interviews to understand specific needs and preferences, tailoring massage techniques accordingly.
- Adhered to professional ethics and conduct, maintaining a positive and respectful relationship with clients and colleagues.
- Performed therapeutic massages of soft tissues and joints using hands, fingers, forearms, elbows or massage devices.
Front Desk Receptionist
Rich Silverman, owner of Integrative Clinic
Portland
03.2005 - 06.2006
- Performed basic bookkeeping tasks and issued invoices as needed.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Greeted visitors to provide information and direct to appropriate personnel.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Scheduled and confirmed appointments for clients and staff.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Performed data entry into computer systems to maintain accurate records of customer information.
Education
Associate of Arts - Massage Therapy
East West College of The Healing Arts
Portland, OR10-2002
CNA Certification - CNA
New Care Directions
Portland, OR08-1994
Skills
- Customer service
- Professional ethics
- Time management
- Team collaboration
- Health privacy compliance
- Administrative procedures
- Ethics and boundaries
- Social skills
- Front desk management
- Administrative support
Accomplishments
- I received the Sunflower Award for excellent service as a CNA2 in Portland, Oregon
- I worked for the same company in different roles for 39+ years. I started in Patient transportation, then the mail room, then the fitness center, then became a surgery aid, then became a CNA and worked in various departments including Recovery Room, General surgery floor, the Burn Unit, Pediatrics, and the Float Pool that meant I could be sent to any department in the hospital.
Certification
- Basic Life Support, CPR November 2022
- CNA2, not current
- STNA in Ohio November 2022
References
References available upon request.
Timeline
Massage Practitioner
Sante Massage
11.2024 - 03.2025
STNA
Tamarack Ridge .
01.2023 - 04.2024
Front Desk Receptionist
Rich Silverman, owner of Integrative Clinic
03.2005 - 06.2006
Licensed Massage Therapist
Self-employeed
10.2002 - 07.2019
CNA
Legacy Health Emanuel Hospital
08.1994 - 09.2022
Associate of Arts - Massage Therapy
East West College of The Healing Arts
CNA Certification - CNA
New Care Directions
Similar Profiles
MATT KUNSCHMATT KUNSCH
Journeyman Pipe Fitter/ Sheet Metal Worker at Burlington Northern Sante FeJourneyman Pipe Fitter/ Sheet Metal Worker at Burlington Northern Sante Fe
MIHAI MARINESCUMIHAI MARINESCU
Plant Manager at Nutem Custom Manufacturing, Sante Manufacturing, RDJ, Bakeries, Techno-TradePlant Manager at Nutem Custom Manufacturing, Sante Manufacturing, RDJ, Bakeries, Techno-Trade
Angela McMillanAngela McMillan
Client Resource Nurse, Dialysis at Southern Health Sante SudClient Resource Nurse, Dialysis at Southern Health Sante Sud