Summary
Overview
Work History
Education
Skills
Timeline

KATHRYN DICK

VA

Summary

Creative educator with experience in classroom, online, and blended learning in a variety of fields and settings. Experienced in design, development, delivery, and assessment of education and training. Proficient in adult learning principles with proven effectiveness. Recognized for my ability to think strategically and creatively, can navigate complex organizations, and use influence for positive change. Exceptional written, verbal and relational communication skills. Consistent track record with task completion under pressure, and meeting stringent daily deadlines. Decision making and service skills to develop and retain critical relationships with clients, internal stakeholders, and outside vendors. Passionate about improving client outcomes and satisfaction. Adult Education/Training 10+ years with a strong drive to teach, coach, and develop people. Hospitality sales and customer service training for 20+ years

Overview

20
20
years of professional experience
10
10

Adult Education

10
10

Career Counseling

20
20

Hospitality & Sales

Work History

English Teacher & Case Manager

The Barry Robinson Center
Norfolk, Virginia
04.2019 - 09.2022
  • Identified and prioritized critical information to various treatment teams to facilitate meeting discharge criteria
  • Directed student employment program facilitating student employment across departments
  • Conducted day-to –day oversight of student’s progress in academic environment
  • Created lesson plans to support Standards of Learning to reach desired educational deliverables
  • Developed curriculum and course materials for middle and high school students
  • Trained and on boarded new hires with focus on standards of procedure and documentation process.

English Instructor & Student Success Center Coordinator

Stratford University
Richmond, Virginia
08.2013 - 06.2017
  • Incorporated creative and innovative teaching methodologies for the classroom and university writing center
  • Enhanced student academic experience through mentoring, tutoring and career orientation
  • Accommodated student’s special / individual needs for success in the classroom
  • Focused on student retention with emphasis on reaching out to at risk students
  • Assisted with curriculum, program development, and instructional design
  • Implemented campus wide initiative to teach English to international graduates
  • Tailored critical thinking & communications curriculum to practical healthcare provider needs.

Adjunct English Instructor

John Tyler Community College
Chester, Virginia
08.2013 - 05.2014
  • Taught a variety of first and second year English curriculum
  • Tripled types of assignments taught to fit 16 week semester
  • Created course syllabus establishing assignment due dates and other project goals deadlines
  • Managed classrooms of 20 or more students for each course taught.

English & New Student Orientation Instructor

ECPI University
Richmond, Virginia
11.2009 - 05.2014
  • Created and maintained relationships with a diverse group of students and colleagues
  • Planned and developed course content and grading rubrics to evaluate student learning
  • Researched and collated online content appropriate for student help aid dedicated to every assignment
  • Delivered engaging content to facilitate learning while managing multiple student projects.

Project Support Analyst

Websmith Group
Richmond, Virginia
01.2012 - 05.2013
  • Created project plans establishing project goals and assigned tasks to individual team members
  • Identified project management support and set project deadlines
  • Successfully planned and completed software implementation from start to end cycle
  • Designed and created accurate system documentation, user guides and other training media
  • Facilitated software training sessions and provided ongoing support to end users
  • Prioritized and assigned difficult tasks for speedier client resolution.

Writer and Tutor

Richmond, Virginia
08.2005 - 11.2012
  • Developed user guides, business letter templates and other forms of written communication for the Virginia Department of Consumer Affairs and other clients
  • Wrote for humanities and science based course-work; dissertations, masters theses, and personal essays for job, grad school, law school or med school applications
  • Worked with students, both undergraduate and graduate, in various disciplines, during all stages of the writing process.

Conference Center Coordinator

Carter Hall Conference Center
Millwood, Virginia
02.2003 - 08.2005
  • Managed the set-up, staffing and catering of conferences for internal departments and external clients
  • Managed company’s budget for over 40 outsourced vendors
  • Processed and developed contracts outside vendors, training manuals for employee education
  • Supervised over a 150 multiple, concurrent events for meetings, social engagements, and government conferences per year.

Education

Adult Learning Certification -

Georgia Southern

Master of Arts - English |Writing and Rhetoric

Virginia Commonwealth University, Richmond, VA

Bachelor of Arts - Communications & English

Marymount University, Arlington

Skills

  • Managing Multiple Tasks
  • Team Leadership
  • Verbal and Written Communication
  • Staff Training
  • Team Teaching and Collaboration
  • Documentation

Timeline

English Teacher & Case Manager - The Barry Robinson Center
04.2019 - 09.2022
English Instructor & Student Success Center Coordinator - Stratford University
08.2013 - 06.2017
Adjunct English Instructor - John Tyler Community College
08.2013 - 05.2014
Project Support Analyst - Websmith Group
01.2012 - 05.2013
English & New Student Orientation Instructor - ECPI University
11.2009 - 05.2014
Writer and Tutor -
08.2005 - 11.2012
Conference Center Coordinator - Carter Hall Conference Center
02.2003 - 08.2005
Georgia Southern - Adult Learning Certification,
Virginia Commonwealth University - Master of Arts, English |Writing and Rhetoric
Marymount University - Bachelor of Arts, Communications & English
KATHRYN DICK