Kathryn Driggs
Fayetteville,AR
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
I am a dedicated, intelligent, hard working person. I always strive for the best of myself. I dont mind asking questions when needed to do the best possible work.
Overview
5
5
years of professional experience
Work History
Manager
NWA Staffing, LLC
Fayetteville, AR
02.2020 - 10.2024
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Initiated new projects that resulted in increased productivity across all departments.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Developed annual goals for each department based on market trends and competitor analysis.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited and hired qualified candidates to fill open positions.
Sous Chef
Springdale Country Club
Springdale, AR
06.2019 - 07.2020
- Ensured food preparation and presentation met high standards of quality and sanitation.
- Assisted in menu development and recipe testing.
- Coordinated ordering, receiving, storage, and distribution of food items.
- Directed kitchen staff in day-to-day operations including food production, sanitation, safety practices, and personnel management.
- Collaborated with Executive Chef to create innovative dishes for special events.
- Supervised cooks and other kitchen personnel during meal services.
- Performed weekly inspections of all equipment for safety compliance.
- Complied with all health department regulations regarding proper food handling methods.
- Adjusted recipes as needed to accommodate dietary restrictions or allergies.
- Created a positive work environment by encouraging teamwork among staff members.
- Implemented strategies to reduce waste and increase efficiency throughout the kitchen.
- Enforced portion control guidelines to minimize costs associated with overproduction.
- Supervised kitchen food preparation in demanding, high-volume environments.
- Plated food according to restaurant artistic guidelines to promote attractive presentation.
- Monitored food products, driving quality, freshness and integrity.
- Conducted frequent line checks to keep food at proper temperatures in holding zones.
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
- Maximized customer satisfaction and team operations by executing command-based structure and staff performance oversight.
- Liaised closely with kitchen and front-of-house personnel.
- Improved performance of team members resulting in high-quality meals produced daily.
- Assisted restaurant in meeting financial targets by achieving food quality objectives.
- Created diverse cuisines for full restaurant, special event, catering and tasting menus.
- Helped staff adhere to tough restaurant requirements through practical discipline and motivation.
- Streamlined kitchen processes to shorten wait times and serve additional guests.
- Established and maintained regular maintenance schedule, keeping kitchen tools and equipment in operable condition.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Checked quality of food products to meet high standards.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Supervised food preparation staff to deliver high-quality results.
Education
Associate of Science - Culinary Science
Le Cordon Bleu College of Culinary Arts- Orlando
Orlando, FL03-2012
Skills
- Policy Implementation
- Financial Management
- Contract Management
- Marketing
- Operations Management
- Performance Management
- Strategic Planning
- Expense Tracking
- Workforce Management
- Schedule Preparation
- Staff Management
- Verbal and written communication
- Time Management
Timeline
Manager
NWA Staffing, LLC
02.2020 - 10.2024
Sous Chef
Springdale Country Club
06.2019 - 07.2020
Associate of Science - Culinary Science
Le Cordon Bleu College of Culinary Arts- Orlando
Similar Profiles
Skyler DavisSkyler Davis
Dispatcher at NWA Cards LLCDispatcher at NWA Cards LLC
Beatrice Arrey NsohBeatrice Arrey Nsoh
Classroom teacher at GOVERNMENT HIGH SCHOOL NWA (GHS NWA)Classroom teacher at GOVERNMENT HIGH SCHOOL NWA (GHS NWA)
Rayna LoveRayna Love
Lead Cashier at NWA Women's Shelter Thrift StoreLead Cashier at NWA Women's Shelter Thrift Store