Software Consultant
Self-employeed
Grant-Valkaria, FL
01.1996 - 01.1998
- Managed multiple projects simultaneously while meeting deadlines.
- Clarified client system requirements and defined scope of projects and requirements.
- Actively participated in team meetings to discuss progress updates on projects.
- Supported customers understanding of Heny Schein Supply Order Entry Software.
- Provided technical advice to clients on software solutions and services.
- Performed unit tests to ensure quality assurance standards were met before deployment.
- Identified areas for improvement in existing software products and processes.
- Monitored application performance post-deployment and provided bug fixes as needed.
- Provided training sessions on using the software applications for both internal teams and external clients.
- Developed and managed project plans while providing status updates to management.
- Troubleshot program and system malfunctions to restore normal functioning.
- Trained staff and users to work with computer systems and programs.
- Expanded or modified system to serve new purposes or improve workflow.
- Assisted staff and users with computer malfunctions and program problems.
- Served as primary liaison between software customers and development team, relating feedback and concerns for future patch cycles.
- Offered software-related technical support through various communications channels.
- Aided in software implementation for clients in Dental industry, providing setup and initial training services.Den
- Designed, tested, installed and monitored new systems.
- Designed presentations to illustrate Order Entry Software usage, translating highly technical language into easily understood graphics and text.
