Detailed Tag and Title specialist with a positive and upbeat attitude having 12+ years of experience preparing and processing title documents to transfer ownership. Expertise in checking documents for completeness, preparing routine reports and maintaining electronic and paper records. Resourceful and competent individual knowledgeable in CVR, REYNOLDS&REYNOLDS, VITU, DEALERTRACK, MICROSOFT software.
Overview
21
21
years of professional experience
Work History
Tag and Title Specialist
Sheehy VW FORD of Springfield
06.2025 - Current
Communicated with customers to resolve common title issues.
Contacted various states Motor Vehicle Departments to determine status of pending transactions.
Calculated and remitted state sales tax, service, and other charges needed to accurately title and register purchased vehicles in the customers appropriate state
Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
Analyzed title documents to identify potential issues and resolve any discrepancies.
Developed and maintained relationships with title companies, lenders and other stakeholders to facilitate smooth transactions.
Acquired close business relationships with multiple wholesale auctions, creating a strong professional courtesy and relationship to maintain title accuracy and delivery in a timely fashion.
Assistant Pharmacy Technician
Walgreens Co
08.2023 - 06.2024
Counted and labeled prescriptions with correct item and quantity.
Kept pharmacy counter and related areas clean, neat and organized.
Greeted customers and responded to questions with friendly, knowledgeable assistance.
Received incoming supplies and stocked in correct locations.
Resolved third-party billing, computer system and customer service issues.
Assisted pharmacy staff with preparing medications and filling orders.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Tag and Title Clerk + Warranty Clerk
Koons Arlington Toyota
09.2004 - 08.2013
Prepared tax and title documents to submit legal transfer work to DMV.
Verified and analyzed free-and-clear title issues, odometer readings, and VIN numbers to finalize sales deals.
Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
Remitted warranty cancellations, submitted new warranty contracts, refunds and applied reimbursements to newly purchased balance
Added and assigned stock #'s for purchase units
Notarize necessary documents as needed for processing, transferring ownership
Switchboard relief
Effectively bill, post, print and disperse vendor checks/ payments