Kathryn Eustice
Rio Rancho,NM
Summary
Results-driven paralegal skilled in researching legal case information and preparing necessary correspondence with strong understanding of legal terminology and processes. Adept in maintaining confidential records and client information. Pleasantly assists attorneys in preparing for trials and other legal proceedings.
Overview
27
27
years of professional experience
Work History
Paralegal/Office Manager
Voorhees Law Firm
10.2013 - Current
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Edited and proofread legal documents to verify accuracy.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Prepared legal briefs, motions, and pleadings.
- Boosted office productivity by maintaining accurate calendar of appointments, deadlines, and court appearances.
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
- Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
- Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
- Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
- Conferred with clients and other involved parties to gather and track case information.
- Conducted detailed client intakes and entered information into company database.
- Assisted attorneys with trial preparation through thorough research and analysis of relevant laws and regulations.
- Summarized depositions, legal documents and other material to provide attorney with relevant material for cases.
- Managed complex cases efficiently using specialized software programs designed for paralegal work to track information related to multiple parties over long periods of time.
- Promoted a positive work environment by providing training and guidance to junior paralegals or interns as needed.
- Contributed to successful case outcomes through diligent fact investigation and witness interviews.
- Maintained up-to-date knowledge of changes in laws or regulations relevant to practice areas through continuous professional development opportunities such as seminars or webinars.
- Reduced case resolution times by effectively supporting negotiation and settlement processes.
Notary Public
Voorhees Law Firm
02.2013 - Current
- Checked documents for accuracy and correct signing before notarizing.
- Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
- Checked documents and identifying credentials for all parties.
- Administered oath to document signers to obtain affirmation of truth.
- Maintained up-to-date knowledge of state laws and regulations, ensuring full compliance during every transaction.
- Examined documents for accuracy, completion and compliance before notarizing.
Daycare Assistant
Sarah VanDommelen
01.2010 - 07.2013
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Supported emotional well-being of children by providing nurturing care and addressing individual needs.
- Kept children between ages of one-years-old and nine-years-old safe and secure with vigilant oversight.
Waitress Trainer
McGuires Irish Pub
10.2005 - 01.2008
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
- Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.
- Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
- Established rapport with regular patrons, leading to increased repeat business for the establishment over time.
Hostess/Trainer/Bartender/Waitress/Supervisor
Planet Hollywood
01.1998 - 08.2005
- Managed high-pressure situations during peak hours, maintaining excellent customer service and smooth operations.
- Promoted a culture of teamwork among all front-of-house staff which resulted in better collaboration and higher efficiency levels.
- Trained and mentored new employees, resulting in increased efficiency of the team as a whole.
- Developed training materials to standardize restaurant procedures, ensuring consistency in service.
- Addressed any guest complaints or issues swiftly resolving them leading to increased customer loyalty.
- Assisted in conflict resolution between customers and staff, fostering a positive work atmosphere.
- Partnered with the management team to identify areas of improvement and implement changes that positively impacted overall restaurant operations.
- Coordinated special events and private parties, ensuring impeccable service from start to finish.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
- Trained all restaurant employees for the opening of the Planet Hollywood Hotel and Casino
Education
Some College (No Degree) - Nursing Science
Santa Fe Community College
Santa Fe, NMSkills
- Legal Research
- Proficient in MS Office
- Case Management
- Client Communication and Client Support
- Notary Public
- Calendar Management
- Attorney Support
- Court Filing
- Discovery Management
- Civil Law
- Pleading drafting
- Problem-Solving
- Teamwork and Collaboration
- Time Management
Timeline
Paralegal/Office Manager
Voorhees Law Firm
10.2013 - Current
Notary Public
Voorhees Law Firm
02.2013 - Current
Daycare Assistant
Sarah VanDommelen
01.2010 - 07.2013
Waitress Trainer
McGuires Irish Pub
10.2005 - 01.2008
Hostess/Trainer/Bartender/Waitress/Supervisor
Planet Hollywood
01.1998 - 08.2005
Some College (No Degree) - Nursing Science
Santa Fe Community College
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