Dynamic professional with extensive experience as a Key Holder at QVC Group, excelling in leadership and client relations. Proven track record in process optimization and staff development, enhancing operational efficiency and customer satisfaction. Adept at cash handling and strategic planning, consistently resolving complex customer inquiries with professionalism.
Department Head for Jewelry 2018–2025
Receiving 2015–2018: Sarasota, HSN.
Apparel 2005–2010, Brandon, HSN.
Assisted with Owner Charity events, Fashion shows, for different charitable organizations that would partner with brand.
Oversaw a staff of 10 team members and 12 residents.
Created and oversaw the implementation of individual plans for 12 residents, responsible for ensuring food and other household needs were met for all residents.