Kathryn Frye
Inwood,WV
Summary
Focused and dedicated Legal Assistant with exceptional work ethic and proven strengths in case management support. Strong multitasker skilled at managing high-volume caseloads while consistently meeting deadlines. Persistent and resourceful problem-solver with excellent research and communication skills.
Overview
9
9
years of professional experience
Work History
LEGAL ASSISTANT
STEDMAN & RIDDELL DBA THE RIDDELL LAW GROUP
05.2019 - Current
- Collect, examine, and organize evidence and other legal documents for attorney review and case preparation
- Draft and proofread correspondence and legal documents, such as pleadings and contracts
- Research regulations, laws, and legal articles to assist with the preparation of reports, case files, and legal advice
- Prepare invoices for attorneys to clients on a monthly basis, accurately calculate attorney time for preparation of invoices, update/edit client's payments (funds held in trust/hourly, take-now, retainers, contingency, etc.), receive payments and post payments to client payment ledgers
- Communicate with clients and witnesses to schedule meetings and to give court dates
- Manage, organize, and maintain documents in paper or electronic filing systems
- Provide general administrative assistance, such as maintaining the attorney's calendar and making travel arrangements.
FINANCIAL SPECIALIST
BUCHANAN AUTO FINANCIAL GROUP, ALLSTATE
Waynesboro, PA
11.2018 - 05.2019
- Investigating claims of other insurance policies
- Providing quality Customer Service
- Providing Quotes to customers at three-different car dealerships: Chevy, Dodge and Used
- Clerical Tasks
- Communication between myself and the customer
- Maintain customer records by updating
- Making payments to customer accounts
- Filing documents
- Coping documents
- Answering the phone with a positive friendly attitude
- Faxing documents
- Perform all duties asked by the manager at any time
- Completing tasks on time
- Shredding documents with customer account information
- Taking messages for others in the office and making sure they receive them
- Making phone calls about the customers' accounts and overdue payments
- Cold calling
- Quoting Insurance
- Cross selling
- Billing questions
- Premium increase investigation
- Policy Reviews
- Policy change explanations
- Follow through
- Note everything preformed in each policy notes history
- Claims
- Following Insurance Laws
- Attending all meetings regarding the newest Insurance Updates and qualifications.
RECRUITER
AUGMENTATION STAFFING AGENCY
Winchester, VA
03.2018 - 06.2018
- Partnering with hiring managers to determine staffing needs
- Screening resumes
- Performing in-person and phone interviews with candidates
- Administering appropriate company assessments
- Performing reference and background checks
- Making recommendations to company hiring managers
- Coordinating interviews with the hiring managers
- Following up on the interview process status
- Maintaining relationships with both internal and external clients to ensure staffing goals are achieved
- Communicating employer information and benefits during screening process
- Staying current on the company's organization structure, personnel policy, and federal and state laws regarding employment practices
- Serving as a liaison with area employment agencies, colleges, and industry associations
- Completing timely reports on employment activity
- Conducting exit interviews on terminating employees.
CHILDCARE PROVIDER
STATE CERTIFIED IN-HOME CARE
Inwood, WV
02.2017 - 01.2018
- Early Childhood Education
- CPR and First Aid Certification
- Safety Management
- Activity Planning and Supervision
- Operations Management
- Interpersonal communication
- Provided continuous supervision to children during indoor and outdoor activities and created and maintained safe learning and playing environments
- Organized and executed activities schedules, developed and reinforced daily routines, and taught children good hygiene habits
- Observed and documented children's behavior and progress, and provided written and verbal updates to parents; notified parents of potential behavioral issues
- Developed professional relationships with parents
- Keep center clean, sanitized, neat and organized
- Child proofing day care center
- Promoted good behaviors by using the positive reinforcement method
- Continuous training in Early Childhood Education
- Keeping track of self-income
- United Healthcare coordination of benefits specialist.
COORDINATION OF BENEFITS SPECIALIST
UNITED HEALTHCARE
Frederick, MD
01.2015 - 02.2017
- Provide claims expertise support by: - reviewing - researching - investigating - negotiating - resolving all types of claims as well as recovery and resolution for health plans, commercial customers, and government entities
- COSMOS upskilled
- MACRO UBH, NM TPL UBH upskilled
- COB database/accidental upskilled
- CPW upskilled
- Initiates telephone calls to members, providers and other insurance companies to gather COB data
- Develops and expands knowledge of COB Rules, basic Computer skills and business etiquette
- Performs basic and specialty workflow and administrative tasks with minimal supervision
- Makes fact-based decisions; uses sound judgment and applies business knowledge
- Perform other duties as assigned
- Responds to routine or standard requests to meet customer needs
- Acts ethically; demonstrates integrity, complies with all laws, regulations and policies.
Education
West Virginia Public Notary -
WV PUBLIC NOTARY
05-2020
GED -
Jefferson County Board of Education
Skills
- Oral Communication
- Teaching / Training
- Customer Service
- Problem Resolution
- Creative Thinking
- Coaching / Mentoring
- Adaptability
- Clerical
- Administrative
- Detailed Oriented
- MS Office Proficient
- Order and Request Filing
- Client Relations
- Client Billing
- Client Support
- Writing and Editing
- File Organization
- Legal Document Preparation
- Fast Learner
- Calendar Management
- Confidentiality
- Document Editing
- Legal Terminology
- Task Prioritization
- Client Communication
- Legal Research
- Payroll Processing
- Contract Review
- Legal Research and Writing
- Billing Statements
- Legal Writing
- Proofreading
Timeline
LEGAL ASSISTANT
STEDMAN & RIDDELL DBA THE RIDDELL LAW GROUP
05.2019 - Current
FINANCIAL SPECIALIST
BUCHANAN AUTO FINANCIAL GROUP, ALLSTATE
11.2018 - 05.2019
RECRUITER
AUGMENTATION STAFFING AGENCY
03.2018 - 06.2018
CHILDCARE PROVIDER
STATE CERTIFIED IN-HOME CARE
02.2017 - 01.2018
COORDINATION OF BENEFITS SPECIALIST
UNITED HEALTHCARE
01.2015 - 02.2017
West Virginia Public Notary -
WV PUBLIC NOTARY
GED -
Jefferson County Board of Education
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