Kathryn Galicia
Erie,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Customer Service Representative/Order Entry
EMSCO Group
02.2021 - Current
- Order entry - uploading orders from CommerceHub, EDI, manual entry
- New customer inquiries - credit card orders, account applications, pricing
- Amazon PO confirmations, pending cancellation spreadsheets, Dropships
- Customer cancellations
- Answering phones
- Customer replacements
- Advanced Shipment Notifications - EDI, vendor portals
- Sending inventory feeds
- Customer invoicing
- Updating customer pricing
- Assisted with shortage claims/disputes.
Administrative Assistant
Lindy Paving
04.2015 - 06.2020
- Plant payroll entry
- Hourly Trucking entry
- Processing Trucking company payments
- Plant production reports
- Inventory entry
- Office supply ordering
- Updating vendor/customer information
- Accounts receivable
- Accounts payable
- Customer collection calls
- Yearly Budget reports
- Truck scales (weigh master's license)
- Record keeping
- Responsible for all monetary transactions/bank runs.
Executive Assistant
CWC Construction
03.2014 - 11.2014
- Client invoicing
- Record keeping
- Supply ordering
- General Labor (assisted with interior remodeling).
Medical Assistant/Receptionist
Chest Diseases Of NWPA
03.2010 - 02.2014
- Answer phones/direct patient calls
- Schedule patient follow up appointments
- Prepared New Patient paperwork
- Patient vitals
- Scheduled New Patient appointments/New Patient intake
- Distributed faxes/mail to appropriate nurses/doctors
- Performed PFT's on patients.
Administrative Assistant
Friedmutter Architectural Group
04.2007 - 07.2008
- Reception
- Answer multi-line phone with paging system
- Schedule meetings/luncheons
- Meeting minute reports
- Filing client correspondence
- Submit ROI's
- Mail distribution.
Customer Service/Receptionist
The Venetian Palazzo Resort Hotel and Casino
02.2002 - 04.2007
- Answer phones
- Updated mall tenant information
- Directed guests through mall and casino
- Responsible for employee parking database
- Responsible for printing/mailing all mall gift certificates
- Responsible for all monetary transactions.
Education
GED -
Certification program - Medical assistant
Kaplan College-Las Vegas
Las Vegas, NV07.2009
Skills
- Accounting
- Accounts Payable
- Accounts Receivable
- Bank Reconciliation
- Microsoft Outlook
- Office Management
- General Ledger Reconciliation
- General Ledger Accounting
- Account Reconciliation
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Microsoft Powerpoint
- Customer service
- Administrative Experience
Timeline
Customer Service Representative/Order Entry
EMSCO Group
02.2021 - Current
Administrative Assistant
Lindy Paving
04.2015 - 06.2020
Executive Assistant
CWC Construction
03.2014 - 11.2014
Medical Assistant/Receptionist
Chest Diseases Of NWPA
03.2010 - 02.2014
Administrative Assistant
Friedmutter Architectural Group
04.2007 - 07.2008
Customer Service/Receptionist
The Venetian Palazzo Resort Hotel and Casino
02.2002 - 04.2007
GED -
Certification program - Medical assistant
Kaplan College-Las Vegas
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