Kathryn Garcia
Houston
Summary
Outstanding organizational and analytical skills, as well as meticulous attention to detail. Strong organizational skills, as well as the ability to think strategically and respond quickly to both internal and external demands. Strong organizational and multitasking skills, as well as the ability to work independently. Document Management Specialist with administrative support and other responsibilities. Organizational skills, attention to detail, and a strong ability to communicate are all important. Excellent attention to detail and a strong sense of organization. Experience managing and overseeing contracts and documents as an in-house document review specialist. Excellent communication and organizational skills, as well as knowledge of common office software and meticulous attention to detail. Microsoft Word formatting and document management skills. Understanding of filing systems and standards is required.
Overview
18
18
years of professional experience
Work History
Secretarial Assistant
Pasadena ISD
11.2021 - Current
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Assisted in preparing timely and accurate reports for management decision-making purposes.
- Maintained a well-organized filing system for easy document retrieval, improving overall productivity.
- Contributed to a positive work atmosphere through proactive communication and collaborative problem-solving efforts.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Demonstrated strong multitasking abilities while prioritizing tasks according to deadlines and importance levels.
- Assisted with event planning tasks such as coordinating venues, catering services, and invitations for company functions.
- Improved data accuracy by diligently maintaining databases and spreadsheets with up-to-date information.
- Answered multi-line phone system and enthusiastically greeted callers.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Document Administrator
Kelly Services Contracted To Dow Chemical
06.2017 - 08.2020
- Collaborated with internal staff to process documents and send them to the closing department.
- Sent documents, organized revisions, and kept track of the changes.
- Uploaded company policies and procedures to EDMS, which were then routed for approval and training.
- Stayed up to date on current regulations, particularly those pertaining to the research industry and document creation.
- Was in charge of file archiving and retrieval.
- Assisted in the development and maintenance of the documents that resulted from the continuous improvement activities.
- Cleaned, formatted, and applied styles to documents that were converted from one application to another.
- Was in charge of the document control system, which included work instructions, procedures, and databases.
- Established, improved, and reinforced document management systems to handle current and anticipated requirements.
- Assisted with inbound and outbound document processes, such as document sorting, logging, and work order creation.
- Maintaining an orderly and clean control room aided in efficient document processing.
Freight Coordinator and HR Clerk
TX - Industrial Valve
05.2008 - 07.2011
- Answered [Number] calls per [Timeframe] to help customers with their questions and concerns.
- Double-checked the data's accuracy and integrity.
- Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
- Had an excellent attendance record and was always on time for work.
- Copied, logged, and scanned supporting documents before filing everything in the client's files.
- Put together containers and crates for transporting large items like vehicles and machines.
- Inputted shipping information into a computer program and calculated freight and postal rates.
- Was able to effectively respond to customer requests via phone and email, as well as answer questions and inquiries.
- Kept clients informed about the status of their cargo and mail by closely monitoring the receipt and tracking processes.
- Answered an average of [Number] calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
- Entered data into the [Software] system, including payments, account information, and call logs.
- Entered data into the [Software] system, including payments, account information, and call logs.
- Worked with shipping or freight companies to negotiate and arrange goods transportation.
Internet Sales Manager
Community Toyota
08.2007 - 07.2008
- Cold called more than [Number] potential customers and maintained a solid [Number]% lead conversion rate each [Timeframe].
- Kept track of everything.
- Was prompt in responding to online inquiries and phone calls.
- Helped drive high customer retention by providing accurate information about promotions, customer programs, and products.
- Used [Software] to verify and post all accounting entries in order to keep the accounting system up to date and accurate.
- Was in charge of preparing monthly commissions payroll reports for a team of ten or more salespeople.
- Evaluated the processes for sending products to customers and discovered a more efficient method that was well received by all parties involved.
- Created a tool to track and track personal sales opportunities, ongoing deals, and completed contracts.
- Helped customers by answering their questions and completing their requests.
- Kept my knowledge of store sales, payment policies, and security standards up to date.
- Listened to the needs and desires of customers in order to identify and recommend the best products.
Education
Associate of Applied Science - Special Education
Herkimer County Community College
Herkimer, NY01.1988
Skills
- Communications
- Databook preparation
- Team management
- MS Office
- Data logging
- Customer service
- Digital file organization
- Recordkeeping skills
- File management
- Spreadsheet creation
- Calendar management
Timeline
Secretarial Assistant
Pasadena ISD
11.2021 - Current
Document Administrator
Kelly Services Contracted To Dow Chemical
06.2017 - 08.2020
Freight Coordinator and HR Clerk
TX - Industrial Valve
05.2008 - 07.2011
Internet Sales Manager
Community Toyota
08.2007 - 07.2008
Associate of Applied Science - Special Education
Herkimer County Community College
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