Director of Operations
· Managed operations of non-profit financial management services company contracted by the Minnesota Department of Human Services.
· Assisted 1600 federal and state waiver recipients in managing their budgets, dispersing over $55 million of funding annually.
· Coordinated with department managers to support seamless implementation of operational strategies, improve efficiency and reduce costs.
Developed and implemented key performance indicators to achieve organization's fiscal, production and customer relationship goals.