Kathryn Gibbs
Clovis
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
Work History
Senior District Manager
katie, Abercrombie & Fitch
06.2018 - Current
- Responsible for 12 stores, 50+ managers, 400+ part time associates with an average annual district sales volume of $40 million
- Expected to maintain excellece at all locations in customer engagement, operations, sales goals, and delivering year- over-year growth in KPI's Responsible for staffing, training, developing, retention and succession planning for all full-time staf which has resulted in 5 out-of-market store leader promotions in 2023 alone Collaborate with regional manager to mentor and onboard district managers that are new in position to ensure they are meeting company expectations and running their district efficiently
District Manager
05.2015 - 06.2018
- Collaborate with cross-functional partners at Home Office to provide feedback and work closely to communicate and resolve issues on the stores side
- Responsible for 8-10 stores, 40+ managers and 300+ part time associates to maintain excellece at all locations in customer engagement, operations, sales goals, and delivering year-over-year growth in KPI's
- Developed and monitored district budgets and successfully controlled expenses to meet financial objectives
Store Manager
07.2008 - 05.2015
- Responsible for staffing, training, developing, and retention of both part-time and full-time staf, including succession planning for management
- Accountable for all store operations, including hours management, asset protection, resource management, salesfloor and stockroom organization
- Coordinate with the management team to oversee all aspects of store operations, including inventory management, sales forecasting, staf scheduling, and customer service related issues
- Coordinate with the district manager to conduct performance evaluations, execute training initiatives, and develop incentives to drive employee engagement
Assistant Manager
03.2007 - 07.2008
- Responsible for driving sales results by analyzing the business and providing best-in-class customer service
- Overseeing daily store operations including opening and closing routines and driving efficiency in all store processes
- Leverage creative expertise through floorset updates, styling recommendations and product knowledge Responsible for recruiting, training and development of part time staf
Brand Representative
08.2005 - 03.2007
- Provide great customer service by anticipating and responding to customer needs
- Demonstrate a keen awareness of the store environment by ensuring to remain approachable and warm Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale
Education
Associates Degree -
Clovis Community College
Clovis, CASkills
- Talent acquisition, recruitment, and development of full-time teams Scheduling and payroll management
- Strong problem solving skills and attention to detail
- Employee Motivation
- Inventory Control
- Key Relationship Development
- Strategic Planning
- Leadership Development
- Territory Management
- Sales Management
- Team Leadership
- Problem Solving
- Business Development
Accomplishments
Talent Management Award October 2023
Awarded by Director and Regional Management Team
Received the Talent Management award at our annual retreat for excellence in development, succession planning and retention of managers within my district as well as my contribution to the Region as a whole
Jef Duck Award October 2022
Awarded by Director and Regional Management Team
Received the Jef Duck award for operational excellence, building strong working relationships with my peers and delivering year-over-year growth in volume and key performance indicators
MVP October 2021
Awarded by Director and Regional Management Team
Received the MVP award for my overall contribution to the district manager group in North America in talent management and peer development
Additional Information
References
Ann Nguyen
Human Resource Business Partner
Abercrombie & Fitch
ann_nguyen@anfcorp.com / 509-302-1600
Zulema DeLaTorre
Senior District Manager
Abercrombie & Fitch
zulema_delatorre@anfcorp.com / 909-200-0318
Korey Pazour
Senior District Manager
Abercrombie & Fitch
korey_pazour@anfcorp.com / 614-329-8532
Timeline
Senior District Manager
katie, Abercrombie & Fitch
06.2018 - Current
District Manager
05.2015 - 06.2018
Store Manager
07.2008 - 05.2015
Assistant Manager
03.2007 - 07.2008
Brand Representative
08.2005 - 03.2007
Associates Degree -
Clovis Community College