Kathryn Goodine

• Oversee all aspects of the K-12 Student Information Management System (Aspen) for over 3,200 students
• Serve as the District Registrar managing over 300 summer enrollments and open enrollments annually
• Act as the District Administrator for the Department of Early and Secondary Education and District contact for student transportation
• Direct admissions processes for School Choice and assist with communications to staff, students, and families
• Provide technical guidance for Aspen to central office staff, school staff, students, and families, managing user access, credentials, and permissions across all applications
• Manage ClassLink administration, leveraging knowledge of Oneroster, management consoles, and rostering
• Develop, create, and edit forms, templates, and reports as needed for the district
• Utilize SFTP servers and Aspen tools to create and run jobs, reports, exports, imports, and procedures.

Enrollment & Data Management

• Oversee the accuracy of student enrollment records, including membership, dropout, retention, and graduation rates.
• Lead the onboarding process for daily and long-term substitutes, student teachers, and oversee residency checks and custodial court orders.
• Serve as the McKinney-Vento and Foster Care Liaison and primary contact for DCF, state organizations, and school resource officers.

Technical Leadership & Project Management

• Administrator for educational tools like Renaissance, MyLexia, SAVVAS, ST Math, Discovery Ed, and IXL.
• Implementation Manager for platforms including ClassLink, Mosaic, Blackboard, Versatran, Panorama, and Tyler Technologies.
• Manage all state reports for the Department of Elementary and Secondary Education (DESE) data collection periods (e.g., SIMS, EPIMS, SCS, SSDR, SAC).
• Lead project manager for Civil Rights Data Collection and the Standard-Based Report Card implementation for grades K-5.

Scheduling and Reporting

• Prepare and publish progress notes, reports, and report cards for five schools, as well as manage elementary school schedules, enrolling students and assigning teachers.
• Build and maintain school schedules for students and staff across three schools.
• Import and manage data in Scoir for high school counselors (MCAS, SAT, etc.).
• Lead end-of-year data rollover and school year preparation, including creating master schedules for elementary schools (Grades PK-5).

• Delivered high-quality customer service during face-to-face customer interactions, creating a positive sales experience from start to finish
• Facilitated inventory management and control, optimizing displays and stock for maximum efficiency
• Built strong working relationships with distribution partners and customers to enhance operational efficiency
• Oversaw customer complaints and resolved conflicts to maintain customer satisfaction and loyalty
• Managed day-to-day operations, including recording daily expenses and tracking route sales.

• Maintained high-quality customer service during face-to-face and phone interactions fostering a positive environment throughout the sales experience
• Facilitated continuous improvement in inventory management and control, optimizing displays and stock for maximum efficiency
• Developed strong working relationships with distribution partners, vendors, and customers to enhance operational efficiency
• Oversaw customer complaints and conflict resolution, ensuring customer satisfaction and loyalty
• Created interactive marketing strategies to engage customers with new and existing products, driving sales growth
• Established loyalty programs, contributing to a 65% repeat customer base
• Actively engaged in feedback from customers and staff regarding merchandise, resulting in a 24% increase in new customer base
• Strategically introduced new brand products quarterly, which accounted for 75% of the company’s revenue in one year
• Delivered integrated customer solutions by aligning customer needs with the best available technology
• Managed accurate payroll, data entry, inventory, and financial records, including accounts receivable/payable and tax management
• Developed a fully operational social media presence and website to enhance brand visibility and engagement
• Coordinated, organized, and determined layouts and themes for special events, ensuring smooth communication with vendors and staff for efficient event execution
• Trained new and existing staff on product knowledge and customer service practices, improving overall service quality
• Proven ability to meet tight deadlines in a fast-paced environment.