KATHRYN GREEN

● Worked extensively with NHVRINplus computer software, searching, maintaining and printing Vital Records

● Answer phone calls, assisting customers and town/city clerks with various Vital Records related issues

● Primary assistant to the Director of Vital Records/State Registrar

● Assisted in various departments; Birth, Marriage, Death and Divorce

● Provided coverage in other departments when needed including shipping and customer service

● Exclusively worked with Marriage Records

o Receiving certificates, verifying information and prepare for filing

● Utilized Microsoft Teams, Microsoft Edge and Microsoft Word daily

• Worked extensively with Microsoft Dynamics, updating a large database daily
• Assisted in various departments; Marketing, Sales, Support
• Exclusively created and distributed JAMS software access codes for customers
• Prepared co-workers’ travel arrangements and items for shipment for tradeshows
• Utilized Microsoft Teams, Sharepoint and Power BI daily

• Run daily reports using AutoMate computer software and reconcile A/R statement weekly
• Post, pay and file A/P Purchase Orders, Bills and Statements
• Revamped entire Employee Manual and updated all CT State Labor Laws
• Apply for New Vehicle Sales Incentives utilizing GM Global Connect
• Daily input of Sales Traffic Log and run Blue Log Reports daily/weekly
• Enter New Vehicles in Sales/Accounting database and enter Used Vehicles purchased through Smart Auction in Sales/Accounting database

• Research publications (newspapers, business journals, magazines) for positive news articles
• Thousands of publications monthly
• Daily utilization of company specialized equipment for scanning
• Send leads/scans to Research Sub-Groups in the Philippines
• Average 600-1000 scans per day; 12,000-15,000 scans monthly
• Correspond with group leaders in the Philippines utilizing Microsoft Outlook and Yammer
• Manage the scanning/sending of all Recognition Lists

• Processed all orders using customized computer software including large corporate orders
• Handled large incoming call volume
• Worked with Quality Assurance team to copy edit orders before they are sent to franchises
• Managed complaints, follow up with franchises and customers

• Answering and redirecting all incoming phone calls and scheduling appointments
• Managed mail flow utilizing postage meter and UPS services
• Handled reordering of all supplies