KATHRYN HALLBERG
Lawrenceville
Summary
Dynamic Senior Sales Operations professional with extensive experience at AT&T, spanning over a decade. Proven track record in driving significant acquisitions, including a landmark deal of 185 stores in 2022. Adept at collaborating with cross-functional teams to streamline processes and enhance operational efficiency. Strong leadership and strategic planning skills.
Overview
14
14
years of professional experience
Work History
Senior Sales Operations
AT&T
06.2020 - 06.2025
- Lead and optimize sales operations processes to enhance efficiency and effectiveness in sales management.
- Processed all mergers and acquisitions of authorized retailers nationwide.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
Sales Execution Lead
AT&T
06.2019 - 06.2020
- Managed sales execution strategies to ensure alignment with sales operations goals.
- Trained and supported sales teams to enhance their performance and achieve sales targets.
- Analyzed sales data to identify trends and opportunities for improvement in sales management.
Indirect Sales Executive
AT&T
06.2016 - 06.2019
- Developed and maintained relationships with indirect sales partners to drive sales operations success.
- Implemented sales strategies to maximize revenue through indirect channels.
- Monitored sales performance metrics to inform sales management decisions.
Assistant Store Manager
AT&T
06.2015 - 06.2016
- Assisted in managing store operations to support overall sales objectives.
- Coached team members on sales techniques and customer engagement to improve sales performance.
- Contributed to the development of sales strategies to enhance store profitability.
Sales Support Representative
AT&T
06.2013 - 06.2015
- Provided support to sales teams to streamline sales operations and improve efficiency.
- Assisted in the execution of sales strategies to meet customer needs and drive sales.
- Maintained accurate sales records and reports to support sales management efforts.
Wireless Sales Consultant
AT&T
06.2011 - 06.2013
- Engaged customers to understand their needs and provide tailored wireless solutions.
- Achieved sales targets through effective sales techniques and customer relationship management.
- Collaborated with team members to enhance overall sales operations and customer satisfaction.
Education
General Sample Field - General Studies
Boylan Catholic High School
Rockford, IL05-2000
Skills
- Communication
- Leadership
- Sales Operations
- Attention to detail
- Flexible and adaptable
- Time management
- Problem-solving
- Teamwork and collaboration
- Technical Skills
- Project Management
- Compliance
- Reporting
- Data Analysis
Accomplishments
- Streamlined Sales Operations: Implemented a new sales operations framework that reduced processing time by 30%, enhancing overall team efficiency.
- Increased Sales Revenue: Led a strategic initiative that resulted in a 25% increase in sales revenue over a 12-month period through targeted training and process improvements.
- Enhanced Customer Satisfaction: Developed and executed a customer feedback program that improved customer satisfaction scores by 15% within one year.
- Optimized Sales Training Programs: Revamped the sales training curriculum, resulting in a 40% increase in new hire performance metrics within the first quarter.
- Achieved Top Sales Performance: Consistently ranked in the top 10% of sales executives across the region for three consecutive years, driving significant market share growth.
Timeline
Senior Sales Operations
AT&T
06.2020 - 06.2025
Sales Execution Lead
AT&T
06.2019 - 06.2020
Indirect Sales Executive
AT&T
06.2016 - 06.2019
Assistant Store Manager
AT&T
06.2015 - 06.2016
Sales Support Representative
AT&T
06.2013 - 06.2015
Wireless Sales Consultant
AT&T
06.2011 - 06.2013
General Sample Field - General Studies
Boylan Catholic High School