Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Kathryn Harris

New Cumberland,PA

Summary

Dedicated professional with a proven track record of aligning practices with organizational goals. Expertise in thriving under pressure and adapting to evolving challenges to strengthen brand presence. Strong communication and teamwork abilities enhance collaborative efforts.

Overview

40
40
years of professional experience

Work History

Broadcaster

IHeartMedia
03.1996 - 11.2024
  • Optimized operational efficiency by safely operating broadcasting equipment.
  • Collaborated on content creation, scheduling, and staffing for studio and external events.
  • Developed tailored advertising campaigns according to client specifications.
  • Enhanced listener and client experience through personal interactions, phone calls, and social media.
  • Assessed program performance by analyzing viewer and listener response data for necessary adjustments.

Customer Service Representative

Various
08.1984 - 03.1995
  • Resolved customer inquiries and issues to ensure satisfaction and loyalty.
  • Delivered accurate product information to assist customers effectively.
  • Enhanced dining experiences through exceptional customer service.
  • Maintained cleanliness and organization in dining area for optimal guest comfort.

Education

Bachelor of Arts - English Literature

Montclair State University
Montclair, NJ
06-1994

Skills

  • Customer/Client engagement
  • Problem solving
  • Effective communication
  • Team collaboration
  • Adaptability to change
  • Time management
  • Multitasking skills
  • Problem-solving abilities

Interests

Self-taught quilter

Avid reader

Library volunteer

Dog rescue volunteer

Timeline

Broadcaster

IHeartMedia
03.1996 - 11.2024

Customer Service Representative

Various
08.1984 - 03.1995

Bachelor of Arts - English Literature

Montclair State University

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