Summary
Overview
Work History
Education
Skills
Timeline
Generic

KATHRYN HARRISON

Angleton,TX

Summary

Seasoned professional with a proven track record in janitorial process improvement and training & development, honed across roles at Marsden South and other notable organizations. Excelled in employing PPE use and equipment operation, enhancing safety and efficiency. Demonstrated leadership by elevating team performance, with a focus on surpassing employer expectations through innovative practices and meticulous attention to detail. Seasoned Access Control Officer with background in managing secure entry points, conducting security checks and coordinating emergency responses. Strengths include utilization of advanced surveillance systems, adherence to safety protocols and strong conflict resolution skills. In previous roles, contributed to improved security measures leading to safer work environments. Reliable Gate Guard with a detail-oriented mentality and ethical nature. Offering firm grasp of security protocols gained during many years of security work. Disciplined and hardworking professional. Seasoned security team member with advanced understanding of facility, grounds, personnel and asset security practices. Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities. Trained in weapons, defensive tactics and conflict de-escalation techniques. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Observant correctional officer with several years of experience keeping order and avoiding dangerous situations within jails or prisons. Motivated and energetic leader recognized for generating respect and obedience from most difficult individuals. In-depth knowledge of use and care of firearms and restraint methods. Diligent Correctional Officer employs various management styles to supervise inmate activity. Persuasive leadership qualities generate respect and compliance from problematic residents. Detailed supervision during day-to-day prisoner interactions. Seasoned Correctional Officer with notable experience in managing inmate populations, enforcing facility policies and ensuring public safety. Skilled in crisis management, conflict resolution and communication. Built strong rapport with inmates to foster safe environment while consistently maintaining facility security. Previous work has positively impacted overall efficiency and safety within correctional facilities. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

27
27
years of professional experience

Work History

JANITORIAL

Marsden South
FREEPORT, TEXAS
03.2024 - Current
  • Provided guidance and training to new janitorial staff members on proper cleaning techniques.
  • Attended staff meetings periodically regarding changes in policies or procedures related to janitorial duties.
  • Maintain janitorial closets in a neat and organized manner.
  • Performed janitorial duties such as cleaning floors, restrooms, windowsills, removing trash and recycling bins and other related duties as assigned.
  • Maintained janitorial equipment in a safe and orderly manner.
  • Maintained janitorial equipment such as vacuums, buffers, mops and brooms in a safe working condition.
  • Performed basic janitorial duties such as cleaning floors, vacuuming carpets, dusting surfaces.
  • Performed light janitorial duties such as sweeping, mopping, and emptying trash cans.
  • Stocked janitorial closets with necessary supplies such as toilet paper, soap, towels and other items.
  • Maintained a clean and safe environment by performing daily janitorial tasks around the facility.

CUSTODIAN

CITY OF LAKE JACKSON
LAKE JACKSON, TEXAS
04.2021 - 08.2023
  • Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
  • Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
  • Inspecting buildings for safety hazards or damages that need to be addressed; reporting any issues to management immediately.
  • Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
  • Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
  • Disinfecting high-touch areas including doorknobs, handrails on stairs, escalators., elevator buttons.
  • Adhering strictly to health and safety regulations while performing duties.
  • Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
  • Kept building interiors appealing with routine deep cleaning of high-traffic areas.
  • Notified building managers about needed repairs to maintain public safety.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Serviced, cleaned and restocked restrooms.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Kept business entrances clean, tidy and professional in appearance.
  • Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.

Access Control Officer

LABATT FOOD SERVICE
HOUSTON, TEXAS
03.2007 - 04.2021
  • Ensured the safety of personnel, visitors and property by monitoring access control points.
  • Inspected identification cards, passes or other documents to ensure they are valid and up-to-date.
  • Patrolled premises regularly to observe any security breaches or unauthorized persons.
  • Responded promptly and appropriately to alarms, emergency calls and security requests.
  • Maintained detailed records of all entries and exits, incidents and patrols conducted in log books.
  • Provided assistance to customers with any queries regarding access regulations.
  • Reported suspicious activities or threats to management immediately for further investigation.
  • Assisted in training new Access Control Officers on proper policies and procedures.
  • Routinely inspected doors, gates, locks and other physical barriers for functionality issues.
  • Adhered strictly to company guidelines regarding data protection and information privacy laws.
  • Investigated incidents involving stolen items from restricted areas while ensuring confidentiality.
  • Implemented appropriate countermeasures when necessary to prevent unauthorized entry attempts.
  • Maintained clean and organized gate area.
  • Reviewed IDs and building credentials for workers and visitors.
  • Received, evaluated and investigated complaints of unauthorized entrance, vandalism, and theft.
  • Performed regular patrols of facility grounds.
  • Checked shipments and belongings by completing physical reviews, wanding, and using x-ray inspection technology.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Maintained high levels of alertness throughout shifts.
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Identified suspicious activity to determine appropriate response.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Searched bags manually to identify prohibited items and contraband.

Security Officer

Securitas Security Services USA
HOUSTON, TEXAS
05.2006 - 02.2007
  • Enforced access control measures in accordance with established procedures.
  • Confirmed visitor identification prior to granting entry into the building.
  • Maintained accurate logs of all security related activities.
  • Provided escorts for visitors as needed throughout the facility.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Guarded restricted areas to prevent unauthorized entry.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Monitored premises and recorded activity in daily officer reports.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Verified photo IDs and tickets to allow guests passage.
  • Observed patrons and customers to quickly address security situations.
  • Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Maintained high levels of alertness throughout shifts.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Searched bags manually to identify prohibited items and contraband.

Caregiver

EXCEL-E-CARE
HOUSTON, TEXAS
12.2003 - 06.2006
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Ensured compliance with all applicable laws, regulations and standards governing home health care services.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Followed safe lifting and transferring techniques to transport residents.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Contacted medical providers on behalf of clients to follow up on appointments.

Correctional Officer

Texas Department Of Criminal Justice
ANGLETON, TEXAS
06.1997 - 07.2003
  • Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
  • Responded to emergency situations such as riots or disturbances with appropriate force measures.
  • Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
  • Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
  • Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
  • Inspected cells and conducted random searches of common areas.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Maintained clear and open communications with facility areas to support safe operations.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Supervised offender work assignments and evaluated performance for compliance with standard regulations.
  • Instructed inmates on work detail and oversaw work-site transportation.
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
  • Operated security control systems to monitor entrances, exits, and movement within the facility.
  • Conducted headcounts to ensure that all inmates were accounted for.
  • Participated in the development and implementation of escape prevention plans and emergency evacuation procedures.
  • Inspected cells and other areas for contraband and safety hazards.
  • Facilitated communication between inmates and facility staff, including relaying requests and grievances.
  • Participated in training sessions to stay current on best practices in corrections and emergency response.
  • Performed head counts, checking cells for missing inmates.
  • Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
  • Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
  • Used appropriate means to discipline prisoners.
  • Transported inmates to court, doctor appointments and work sites.
  • Guarded facility entrances to screen visitors.
  • Distributed commissary items and dispensed prescribed medication to prisoners.

Education

High School Diploma -

PHILLIS WHEATLEY SR HIGH SCHOOL
Houston, TX
06-1992

Skills

  • Janitorial process improvement
  • Janitorial duties
  • Janitorial
  • Janitorial services
  • PPE use
  • [Equipment] operation
  • Training & Development
  • Multitasking Abilities
  • Floor maintenance
  • Waste disposal
  • Floor polishing
  • Cleaning and sanitizing
  • Customer service-focused
  • Waste and recycling management
  • Custodial machine operation
  • Floor scrubbers and polishers
  • Floor waxing
  • Rug shampooing
  • Deep cleaning
  • Chemical Handling
  • Reliability
  • Window Washing
  • Health and hygiene standards
  • Visitor screening
  • Alarm response
  • Perimeter security
  • Site access control
  • Identification verification
  • Vendor registration
  • Gate management
  • Maintaining records
  • Patrol procedures
  • Premises patrols
  • Bag inspections
  • Entrance monitoring
  • Grounds patrol
  • Detail Oriented
  • Write reports
  • Access systems and patrol
  • Public Safety
  • Criminal justice knowledge
  • Keen observer
  • Security regulations compliance
  • Multitasking
  • Surveillance
  • Incident prevention
  • Belongings inspection
  • Inmate monitoring
  • Perimeter control
  • Dispatch
  • Visitation oversight
  • Occupational hazards and safety precautions
  • Safety and security enforcement
  • Central and pod control
  • Firearm operations trained
  • Ethical standards of conduct
  • Armory and key control
  • Correctional facility procedures
  • Observation
  • Contraband detection
  • Safety
  • Contraband inspections
  • Radio communication
  • Search and seize procedures
  • Firearms proficiency
  • Tower surveillance
  • Inmate rights
  • Weapons training
  • Regulation compliance
  • Medication coordination
  • Documentation
  • Compassionate client care
  • Daily living activities assistance
  • Medical office administration
  • Housekeeping
  • Compassionate communication
  • Patient care and companionship
  • At-home care instruction
  • First aid and safety
  • Daily living assistance
  • Flexible schedule and availability
  • Empathetic listening

Timeline

JANITORIAL

Marsden South
03.2024 - Current

CUSTODIAN

CITY OF LAKE JACKSON
04.2021 - 08.2023

Access Control Officer

LABATT FOOD SERVICE
03.2007 - 04.2021

Security Officer

Securitas Security Services USA
05.2006 - 02.2007

Caregiver

EXCEL-E-CARE
12.2003 - 06.2006

Correctional Officer

Texas Department Of Criminal Justice
06.1997 - 07.2003

High School Diploma -

PHILLIS WHEATLEY SR HIGH SCHOOL
KATHRYN HARRISON