Kathryn Haynes
Chagrin Falls
Summary
Detail-oriented professional with a background in customer service and safety compliance. Known for strong multitasking abilities and effective problem-solving skills, ready to support operational excellence in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Server
Flour Restaurant
Moreland Hills
06.2025 - 09.2025
- Delivered exceptional customer service in a high-demand dining environment.
- Collaborated with kitchen and bar staff to ensure timely, precise order delivery.
- Resolved guest concerns quickly to maintain positive dining experiences.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Bartender
UNO
Columbus
01.2025 - 04.2025
- Prepared and served a variety of beverages to customers.
- Maintained cleanliness and organization of the bar area.
- Operated cash register and processed customer payments efficiently.
Digital Media Intern
Columbus Regional Airport Authority
Columbus
06.2024 - 12.2024
- Created and scheduled social media content for multiple platforms.
- Designed graphics and edited videos for online campaigns and internal communications.
- Collaborated with cross-functional teams to ensure digital content aligned with brand messaging.
Lifeguard
Hastings Water Works
Cleveland
05.2019 - 08.2022
- Enforced facility rules to maintain a safe environment for patrons.
- Performed regular cleaning and maintenance of pool equipment.
Ski Rental Technician
Vail Resorts Inc
Chesterland
01.2021 - 03.2021
- Assisted customers in selecting appropriate ski equipment based on skill levels.
- Fitted customers with boots and bindings for optimal comfort and safety.
- Cleaned and maintained rental skis, boots, poles, bindings, helmets, goggles in accordance with safety regulations.
- Addressed customer inquiries and resolved issues promptly for a positive experience.
Education
Bachelor of Arts - Studio Arts
The Ohio State University
Columbus, Ohio, OH05-2025
Skills
- Customer service
- Problem resolution
- Safety compliance
- Social media management
- Content creation
- Video editing
- Multitasking and organization
- Graphic design
Timeline
Server
Flour Restaurant
06.2025 - 09.2025
Bartender
UNO
01.2025 - 04.2025
Digital Media Intern
Columbus Regional Airport Authority
06.2024 - 12.2024
Ski Rental Technician
Vail Resorts Inc
01.2021 - 03.2021
Lifeguard
Hastings Water Works
05.2019 - 08.2022
Bachelor of Arts - Studio Arts
The Ohio State University