Kathryn Henderson
BEECHER,IL
Summary
Dedicated Office Manager/Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
15
15
years of professional experience
Work History
Office Assistant
Schupp Real Estate
01.2011 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Scheduled and coordinated travel arrangements for office staff members.
- Organized events and meetings to maximize capacity and keep event venues running smoothly.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Utilized office management software to record and track customer information.
- Edited and proofread documents for accuracy and completeness.
- Coordinated and scheduled meetings and appointments.
- Purchased and maintained office supplies.
- Assisted with onboarding of new employees.
Real Estate Broker
Schupp Real Estate
01.2011 - Current
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
- Analyzed local real estate market conditions and trends to identify profitable investment opportunities.
- Arranged for inspections and surveys of sold properties.
- Negotiated purchase contracts and lease agreements to establish maximum value for clients.
- Conducted competitive market analysis to determine optimal pricing for properties.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Utilized online marketing platforms to promote real estate services and generate leads.
- Developed innovative strategies and tactics to promote real estate listings and generate new business opportunities.
- Compared properties possessing similar features to determine competitive market prices.
- Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
- Generated lists of properties for sale, locations, descriptions and available financing options.
- Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
- Established and developed real estate agency, driving recruitment, and operational growth.
- Cultivated strong relationships with agents, lenders and title companies.
- Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
- Advocated for client needs and obtained desired considerations for sales and purchases.
- Monitored contract execution to verify complete fulfillment of terms.
- Developed successful marketing strategies to promote properties and maximize exposure.
- Advised clients on optimum buying and selling choices for maximum returns.
Liquor Store Manager
Tubby's Wine & Spirits
05.2008 - 12.2010
- Educated customers on different promotions, spirits and wines to facilitate buying decisions.
- Received payments by cash, credit and personal check and remitted correct change.
- Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Developed unique events and special promotions to drive sales.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Education
No Degree - Real Estate
McColly School of Real Estate
Crown Point, IN12.2010
GED -
Crete Monee High School
Crete, IL05.1995
Skills
- Data Entry
- Supply Management
- Inventory Management
- Business Administration
- Administrative Support
- File Maintenance
- Customer Service
- Spreadsheet Management
- Expense Reporting
- Office Administration
- Clerical Support
- Report Writing
- Bank Deposit Reconciliation
- Project Management
Timeline
Office Assistant
Schupp Real Estate
01.2011 - Current
Real Estate Broker
Schupp Real Estate
01.2011 - Current
Liquor Store Manager
Tubby's Wine & Spirits
05.2008 - 12.2010
No Degree - Real Estate
McColly School of Real Estate
GED -
Crete Monee High School
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