Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathryn Henson

Vilas,NC

Summary

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.

Overview

35
35
years of professional experience

Work History

Private Caregiver

Self
Vilas, NC
04.1999 - Current
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Maintained clean, safe and well-organized patient environment.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Documented vitals, behaviors and medications in client medical records.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Entertained, conversed and read aloud to keep patients mentally alert.
  • Developed rapport to create safe and trusting environment for care.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted patients with self-administered medications.
  • Administered medication as directed by physician.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted disabled clients to support independence and well-being.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Conferred with supervisor to discuss patient condition and medical care.

Cafeteria Worker

R & D Cafeteria- Boone Mall
Boone, NC
01.1998 - 03.1999
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Served food according to temperature, safety, and presentation guidelines.
  • Provided exemplary service to students, staff, and visitors.
  • Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
  • Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Prepared ingredients and recipe components ahead of time.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Worked omelet, salad, and dessert stations at busy cafeteria.
  • Checked dining area supplies of linens, wrapped silverware and replenished low stock.
  • Operated equipment such as [Type] and [Type] with care and attention to safety protocols.
  • Monitored temperature of cases, shelves and storage areas and reported failures to manager.
  • Offered product samples, answered questions and helped customers find items.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Provided attentive service and proactively assessed guest needs.

Cafeteria Worker

Watauga Medical Center
Boone, NC
01.1996 - 01.1998
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Served food according to temperature, safety, and presentation guidelines.
  • Provided exemplary service to students, staff, and visitors.
  • Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Received and stored incoming supplies according to procedures.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Assisted cashiers with processing customer payments and documenting orders.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Worked omelet, salad, and dessert stations at busy cafeteria.
  • Tracked meal purchases and accepted payments at cash register.
  • Checked dining area supplies of linens, wrapped silverware and replenished low stock.
  • Operated equipment such as Grill with care and attention to safety protocols.
  • Inspected appliances, commercial fryers, and to verify proper working order.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Monitored temperature of cases, shelves and storage areas and reported failures to manager.
  • Monitored dining room inventory and replenished as necessary.
  • Assisted wait staff with timely food delivery and guest requests.
  • Assisted customers with carry-out service.
  • Provided attentive service and proactively assessed guest needs.

Deli Associate

A & P Grocery
Boone, NC
01.1994 - 01.1996
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Learned other teammates' work tasks to train as backup.
  • Created appealing food arrangements for party trays and specialized orders.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Calculated total items needed to assemble party trays and placed orders for inventory.

Deli Associate

Winn Dixie Grocery Store
Boone, NC
01.1992 - 01.1994
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Learned other teammates' work tasks to train as backup.
  • Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Created appealing food arrangements for party trays and specialized orders.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Calculated total items needed to assemble party trays and placed orders for inventory.

Bell Hop

Hound Ears Club
Blowing Rock, NC
01.1987 - 01.1991
  • Transferred luggage, bags and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
  • Responded immediately to any guest requests or concerns and promptly resolved issues.
  • Explained important features of guest rooms to travelers.
  • Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts.
  • Escorted guests to assigned rooms and transported luggage.
  • Maintained lobby in pristine condition and kept trash promptly emptied.
  • Notified front desk manager of any guest issues in need of additional attention.
  • Greeted arriving guests and assisted with luggage, sports equipment and pets.
  • Escorted guests to and from rooms and assisted with baggage.
  • Delivered newspapers, mail, packages, faxes, and check-out invoices to guest rooms.
  • Opened doors and transported luggage for customers with care and efficiency.
  • Maintained knowledge of destination and answered customer questions within scope of understanding.
  • Organized guest keys in systematic order for timely acquisition and delivery of vehicle.
  • Drove vehicles of different make, style and price points both to and from desired destination.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.

Education

High School Diploma -

Watauga High School
Boone, NC
06.1985

Skills

  • Personal Service
  • Dependable and Responsible
  • Diet and Nutrition
  • Bedside Care
  • Meal planning and preparation
  • Patient Assessments

Timeline

Private Caregiver

Self
04.1999 - Current

Cafeteria Worker

R & D Cafeteria- Boone Mall
01.1998 - 03.1999

Cafeteria Worker

Watauga Medical Center
01.1996 - 01.1998

Deli Associate

A & P Grocery
01.1994 - 01.1996

Deli Associate

Winn Dixie Grocery Store
01.1992 - 01.1994

Bell Hop

Hound Ears Club
01.1987 - 01.1991

High School Diploma -

Watauga High School

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Kathryn Henson