Kathryn Hickman
Fort Worth,Texas
Overview
2
2
years of professional experience
Work History
Assistant Pool Director
Victoria Country Club
Victoria, Texas
05.2025 - 08.2025
- Managed daily operations of the pool facility to ensure safety and cleanliness.
- Supervised lifeguards in emergency procedures and customer service skills.
- Developed and implemented schedules for pool activities and staff assignments.
- Trained new employees on proper operating procedures for maintaining a safe environment at the pool.
- Conducted regular inspections of pools, locker rooms and other areas for cleanliness, safety hazards and general upkeep.
- Directed maintenance of pool equipment and facilities in accordance with established standards.
- Evaluated performance of staff members through observations, reviews and customer feedback surveys.
- Resolved member concerns promptly, fostering a positive community atmosphere at the club.
Lifeguard
Victoria Country Club
Victoria, TX
06.2023 - 08.2025
- Monitored swimmers to ensure safety in the pool area.
- Responded promptly to emergencies, providing first aid and rescue support.
- Executed emergency rescues during critical situations.
- Attended training sessions to stay updated on lifeguard protocols and skills.
- Coordinated with team members to maintain cleanliness around pool areas.
- Instructed patrons on proper use of diving boards, slides, ladders.
- Filled out incident and accident reports and submitted to supervisor.
Golf Pro Shop Employee
Victoria Country Club
Victoria, TX
11.2024 - 05.2025
- Guided customers in selecting equipment and addressing merchandise inquiries to enhance shopping experience.
- Processed sales transactions and operated cash register efficiently to ensure smooth customer transactions.
- Organized and maintained pro shop displays for optimal product visibility and customer engagement.
- Performed routine maintenance on golf carts and equipment to ensure functionality.
Education
High School Diploma -
St. Joseph High School
Victoria, TX05-2025
Bachelor of Science - Nursing (In Progress)
Texas Christian University
Fort Worth, TXSkills
- Customer service
- Conflict resolution
- Team leadership
- Staff training
- First Aid certified
- Stop the Bleed certified
- Staff scheduling
- Problem-solving
- Effective communication
- Reliability
- Organizational skills
- Professional demeanor
- Active listening
Timeline
Assistant Pool Director
Victoria Country Club
05.2025 - 08.2025
Golf Pro Shop Employee
Victoria Country Club
11.2024 - 05.2025
Lifeguard
Victoria Country Club
06.2023 - 08.2025
High School Diploma -
St. Joseph High School
Bachelor of Science - Nursing (In Progress)
Texas Christian University