Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Personal Shopper
Instacart
Parker, CO
10.2017 - Current
Fulfilled online customer orders by shopping at multiple locations efficiently.
Maintained organization and separation of multiple customer orders for accuracy.
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Maintained a high level of customer service while ensuring customer satisfaction.
Delivered items to customer’s home promptly to ensure satisfaction.
Communicated with customers to obtain approval for substitutions, enhancing service quality.
Suggested comparable products to replace out-of-stock items.
Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Retired from Active Parenting
3 Sons
Parker, CO
06.2003 - Current
Created a safe, structured, and nurturing environment while overseeing education and health management.
Demonstrated expert multitasking and crisis management skills in a 24/7 setting.
Coordinated daily life logistics to ensure smooth operations despite challenges.
Identified needs of children promptly and efficiently.
Provided support and guidance
Teller II
Northern Trust Bank NA
Denver, Colorado
03.2000 - 06.2003
Processed customer transactions, including deposits, withdrawals, and loan payments.
Verified customer identification to ensure compliance with laws and regulations.
Provided exceptional service while accurately handling routine banking transactions.
Maintained confidentiality of all customer records in accordance with company policies.
Explained features of various banking products to customers effectively.
Identified fraudulent activities and reported suspicious behavior immediately.
Adhered strictly to security procedures for money handling at teller window.
Performed daily reconciliation of the teller drawer within established limits.
Identified transaction errors when debits and credits did not balance.
Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
Transmitted orders to supply cash to meet daily needs.
Trained new tellers on procedures, systems, and customer service expectations.