Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kathryn Hobson

Jackson,MS

Overview

5
5
years of professional experience

Work History

Daycare Worker

Little School Learning Center
Madiso, MS
12.2024 - Current
  • Supervised children's activities and ensured a safe environment at Little School Learning Center.
  • Communicated effectively with parents about children's progress and daily experiences.
  • Maintained cleanliness and organization of classroom materials and play areas.
  • Monitored children's behavior and provided guidance to resolve conflicts peacefully.
  • Collaborated with coworkers to create a positive, nurturing atmosphere for all children.
  • Organized and maintained a safe, clean, and developmentally appropriate environment for children.
  • Monitored children's play activities to ensure safety.
  • Enforced rules to teach good manners and maintain safe environment.
  • Provided snacks and meals in accordance with dietary guidelines.
  • Enforced all health and safety standards set forth by state regulations for daycare facilities.
  • Ensured proper supervision of all activities including outdoor playtime.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Developed and enforced positive strategies to encourage good behavior.
  • Maintained accurate daily records of attendance and activities completed by each child.
  • Read aloud and played alphabet games to encourage early literacy.
  • Established good relationships with families through open communication about their child's progress.
  • Balanced schedules to promote optimal rest, play and educational periods.
  • Provided support during nap times by reading stories or performing other calming activities with the children.
  • Sanitized toys and tables to maintain clean, safe environment.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Maintained safe play environment.
  • Maintained organized and clean classroom and play areas.
  • Dressed children and changed diapers.
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
  • Provided nurturing and appropriate environment for children of various ages.

Secretary

Warren Martin Law Office
Jackson, MS
05.2024 - 11.2024
  • Managed scheduling and appointments for attorneys and clients.
  • Prepared legal documents and correspondence for court filings.
  • Organized and maintained physical and digital case files.
  • Communicated with clients to gather information and provide updates.
  • Assisted in billing processes and invoicing for legal services.
  • Coordinated office supplies and inventory management efficiently.
  • Supported team meetings by taking minutes and distributing agendas.
  • Implemented filing systems to streamline document retrieval processes.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.
  • Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
  • Processed invoices for payment; tracked payments received from vendors and clients.
  • Provided administrative support to the Office Manager and other staff members.
  • Proofread documents before submission; corrected any errors found in grammar or punctuation.
  • Greeted visitors and directed to appropriate location or person.
  • Managed calendar reminders for upcoming deadlines or events associated with the office.
  • Assisted with accounts receivable and accounts payable functions.
  • Scheduled meetings and sent invitations specifying time and location.
  • Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
  • Sent and distributed mail and parcels.
  • Reviewed billing statements for accuracy prior to submitting them for payment processing.
  • Sorted mail and distributed it to appropriate personnel or departments within the organization.
  • Assisted with special projects or tasks related to departmental functions upon request.
  • Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.

Host/Food Runner

Applebee's Neighborhood Grill & Bar
Madison, MS
12.2023 - 05.2024
  • Greeted guests warmly and promptly upon arrival at the restaurant.
  • Assisted servers by communicating guest needs during busy service periods.
  • Organized and maintained a clean and welcoming entrance area for patrons.
  • Provided accurate wait time estimates to guests, enhancing their dining experience.
  • Collaborated with team members to ensure smooth guest flow throughout the restaurant.
  • Handled guest inquiries and concerns with professionalism and courtesy.
  • Monitored dining room for open tables, ensuring efficient seating arrangements.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Provided excellent customer service by anticipating customer needs.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Provided customers with accurate wait times and monitored waiting list.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Assisted servers in seating guests by escorting them to their tables.
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Resolved conflicts between customers when necessary.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Managed dining room layout to maximize efficiency of staff members.
  • Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Took beverage orders and served drinks during peak meal times.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Spoke with patrons to make conversation, answer questions or to respond to complaints.
  • Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
  • Delivered food promptly to tables, ensuring accurate orders and presentation.
  • Assisted servers in managing dining area and customer requests efficiently.
  • Maintained cleanliness of service areas, including tables and dining equipment.

Server

O'Charley's
Pearl, MS
03.2023 - 08.2023
  • Provided excellent customer service in fast-paced dining environment.
  • Took and processed customer orders accurately and efficiently.
  • Maintained cleanliness and organization of dining area and service stations.
  • Assisted team members in delivering food and beverages promptly.
  • Handled cash and processed payments with attention to detail.
  • Communicated effectively with kitchen staff to ensure order accuracy.
  • Upsold menu items to enhance guest dining experience.
  • Managed guest inquiries and resolved issues to ensure satisfaction.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Delivered food orders promptly and courteously.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Assisted in training new servers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Followed health safety guidelines when preparing and serving food products.
  • Checked food before serving it to customers.
  • Greeted guests and provided menus.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Stayed informed about daily specials, new menu items, promotions.
  • Trained new employees on restaurant procedures and plating techniques.
  • Addressed complaints to kitchen staff and served replacement items.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared drinks according to standard recipes.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Stocked service areas with supplies during slow periods.
  • Informed customers of daily specials and signature menu items.
  • Prepared checks, itemizing total meal costs and taxes.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Filled condiments and napkin containers during slack periods.
  • Set up tables in between patrons to reduce wait times.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.

Sales Associate

Conn's Home Plus
Ridgeland, MS
12.2022 - 03.2023
  • Assisted customers with product selection and provided knowledgeable recommendations.
  • Managed inventory levels and organized merchandise on sales floor displays.
  • Operated point-of-sale system for efficient transaction processing.
  • Collaborated with team to maintain store cleanliness and presentation standards.
  • Handled customer inquiries and resolved issues to ensure satisfaction.
  • Conducted product demonstrations to engage and inform potential buyers.
  • Supported promotional activities by arranging signage and displays effectively.
  • Trained new staff on customer service protocols and store procedures.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Processed transactions using a point-of-sale system.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Used technology resources to assist customers in locating and selecting items.
  • Upsold additional items based on customer interests and needs.
  • Demonstrated product features and benefits for customers' needs.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Developed promotional strategies to increase sales volume.
  • Attended weekly team meetings to review performance goals and objectives.
  • Conducted inventories on a regular basis to track stock levels.
  • Adhered to company initiatives and achieved established goals.
  • Tracked sales performance metrics to identify trends in market place.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Described merchandise and explained use, operation and care.
  • Placed special orders or called other stores to find desired items.
  • Bagged or packaged purchases and wrapped gifts.
  • Prepared merchandise for purchase or rental.
  • Maintained records related to sales for store management.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.

Carhop Server

Sonic
Jackson, MS
08.2022 - 12.2022
  • Delivered food and beverages to customers in a timely manner.
  • Maintained cleanliness of serving area and dining equipment.
  • Operated point-of-sale system for accurate order processing.
  • Provided excellent customer service by addressing inquiries and concerns.
  • Collaborated with kitchen staff to ensure order accuracy and efficiency.
  • Assisted in training new team members on service procedures.
  • Followed safety protocols for food handling and sanitation practices.
  • Managed outdoor serving area during peak hours to enhance efficiency.
  • Kept work areas clean and organized throughout shift.
  • Stocked supplies such as condiments, utensils, napkins, straws. in designated areas.
  • Provided excellent customer service by addressing customer concerns promptly and efficiently.
  • Assisted other team members when needed during busy times or special events.
  • Ensured that all orders were accurate and complete before serving them to customers.
  • Maintained knowledge of menu items, specials, promotions, pricing, and preparation methods.
  • Processed payments for meals using cash registers or point-of-sale systems.
  • Took orders, relayed orders to kitchen staff, and served food items to guests in a timely manner.
  • Adhered to health safety standards at all times while preparing food.
  • Responded quickly to customer requests for drinks refills or additional items.
  • Complied with sanitation regulations regarding safe handling of food products.
  • Participated in regular training sessions on food safety practices.
  • Followed proper procedures for operating kitchen equipment safely.
  • Informed management about low inventory levels of certain items.
  • Provided friendly reminders about promotional offers or upcoming events.
  • Completed opening, closing, and shift change tasks by following company guidelines.
  • Answered product and order questions accurately and professionally.
  • Verified orders and bagged items for easy transport.
  • Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Reported issues with customers and orders to supervisors.
  • Delivered food promptly to meet quality and service standards.
  • Completed orders by making specialty shakes and ice cream desserts.
  • Maintained knowledge of new offerings and upsold promotional items and specials.
  • Performed food preparation tasks by making salads, brewing coffee, and tea and slicing meats.
  • Maximized satisfaction by assisting customers with navigating menus and customizable combinations.
  • Restocked kitchen supplies by rotating food according to dates and health guidelines.
  • Monitored premises to identify and address issues such as lot trash or improperly discarded trays.
  • Performed vehicle-side service with a smile, enhancing the dining experience.
  • Fostered a welcoming atmosphere, thanking customers and inviting them to return.
  • Maintained cleanliness and organization in the work area, ensuring a hygienic environment.
  • Took customer orders accurately and efficiently using a handheld device.
  • Maintained a safe environment by following health and safety guidelines.
  • Conducted routine checks around the parking lot for cleanliness and safety.
  • Assisted in kitchen duties, including food prep and packaging, during peak hours.
  • Ensured order accuracy and completeness before delivering to customers.
  • Provided menu recommendations and answered customer inquiries with knowledge.
  • Trained new employees to perform duties.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Informed customers of daily specials and signature menu items.
  • Prepared checks, itemizing total meal costs and taxes.
  • Served food and beverages to patrons and confirmed complete orders.
  • Responded to ad hoc cleaning duties at end of shift.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Brought wine selections to tables with appropriate glasses and poured for customers.

Summer Camp Staff Member

City Of Jackson Recreation Department
Jackson, MS
06.2022 - 07.2022
  • Supervised daily activities for children in recreational programs.
  • Organized and facilitated engaging games and crafts for campers.
  • Ensured safety standards were upheld during all camp activities.
  • Assisted in planning and scheduling weekly camp events and outings.
  • Communicated effectively with parents about camper progress and concerns.
  • Managed equipment setup and maintenance for various recreational activities.
  • Collaborated with team members to create a positive camp environment.
  • Communicated effectively with parents regarding their child's progress throughout the summer program.
  • Created an atmosphere conducive to learning by establishing positive relationships with students.
  • Provided guidance and support to campers in activities such as arts and crafts, swimming, sports, outdoor exploration, and team-building exercises.
  • Responded promptly to emergency situations following established procedures set forth by the camp director.
  • Assisted counselors in providing first aid care when needed due to minor injuries or illnesses.
  • Organized and facilitated a variety of recreational activities for children of all ages.
  • Assisted with meal preparation including serving meals, setting tables, and cleaning up afterwards.
  • Performed general maintenance duties such as sweeping floors, mopping surfaces, replenishing supplies.
  • Assisted in maintaining the cleanliness of the campsite by tidying up common areas after use.
  • Monitored attendance records on a daily basis and reported any irregularities to supervisors.
  • Ensured that all campers were aware of rules and regulations while at camp.
  • Counseled individuals who were struggling emotionally or socially while at camp.
  • Led small group discussions to encourage collaboration among peers.
  • Conducted daily check-ins with campers to ensure their well-being during the week.
  • Actively participated in morning meetings with other staff members to discuss upcoming events or changes in schedule.
  • Prepared materials needed for various activities according to provided instructions from supervisors.
  • Encouraged participation from shy or reluctant children through individual attention and positive reinforcement.
  • Maintained safety protocols and monitored campers' behavior throughout the day.
  • Initiated games and other fun activities for large groups of children during breaks or lunchtime.
  • Completed and maintained time and attendance forms and inventory lists.
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
  • Helped participants enjoy activities while ensuring adherence to protocol.
  • Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
  • Managed daily operations of recreational facilities.
  • Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.

Daycare Worker

Babies R Us
Jackson, MS
01.2021 - 01.2022
  • Supervised children's activities and ensured a safe environment at Babies R Us.

  • Assisted in developing and implementing daily lesson plans for preschool-aged children.
  • Communicated effectively with parents about children's progress and daily experiences.
  • Maintained cleanliness and organization of classroom materials and play areas.
  • Facilitated group activities to promote social skills and teamwork among children.
  • Monitored children's behavior and provided guidance to resolve conflicts peacefully.
  • Supported individual learning needs by adapting lessons to various learning styles.
  • Collaborated with coworkers to create a positive, nurturing atmosphere for all children.
  • Organized and maintained a safe, clean, and developmentally appropriate environment for children.
  • Monitored children's play activities to ensure safety.
  • Enforced rules to teach good manners and maintain safe environment.
  • Engaged children in creative play activities such as art projects, music time, story time.
  • Provided snacks and meals in accordance with dietary guidelines.
  • Enforced all health and safety standards set forth by state regulations for daycare facilities.
  • Encouraged positive behavior by providing praise and reinforcement of desired behaviors.
  • Ensured proper supervision of all activities including outdoor playtime.
  • Instructed young children in basic educational concepts such as numbers, shapes, colors, letters.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Assisted in potty training and diapering children as needed.
  • Developed and enforced positive strategies to encourage good behavior.
  • Maintained accurate daily records of attendance and activities completed by each child.
  • Read aloud and played alphabet games to encourage early literacy.
  • Established good relationships with families through open communication about their child's progress.
  • Balanced schedules to promote optimal rest, play and educational periods.
  • Provided support during nap times by reading stories or performing other calming activities with the children.
  • Developed age-appropriate curriculums to meet the individual needs of each child.
  • Recorded child behavior, food, and medication information for supervisors.
  • Secured indoor and outdoor premises to protect children.
  • Collaborated with other childcare staff members on planning events or special projects related to childcare services.
  • Observed behavioral issues to alert parents or guardians.
  • Implemented positive discipline techniques when necessary while maintaining a respectful attitude towards students.
  • Conducted reading classes for children to build foundational knowledge.
  • Sanitized toys and tables to maintain clean, safe environment.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
  • Instructed children on good sanitary habits when washing hands, using bathroom or eating.
  • Organized and planned age-appropriate reading, crafts, and music lessons.

Education

High School Diploma -

Murrah High School
Jackson, MS
05-2021

Skills

  • Child supervisionActivity planningSanitation proceduresConflict resolutionEarly literacy instructionCustomer serviceCommunication skillsTeam collaborationTime managementActivity planningSanitation proceduresConflict resolutionEarly literacy instructionCustomer serviceCommunication skillsTeam collaborationTime managementParent engagementAdaptabilityProblem solvingActivity planningSanitation proceduresConflict resolutionEarly literacy instructionCustomer serviceCommunication skillsTeam collaborationTime managementParent engagementAdaptabilityProblem solvingAttention to detailEmotional intelligence
  • Activity planning
  • Sanitation procedures
  • Conflict resolution
  • Early literacy instruction
  • Customer service
  • Communication skills
  • Team collaboration
  • Time management
  • Parent engagement
  • Adaptability
  • Problem solving
  • Attention to detail
  • Emotional intelligence
  • Reliability

Affiliations

  • I love to experience new hobbies.
  • I love to sit at home sometimes , and watch YouTube, hbo max, paramount plus.
  • I love coloring books and diamond paintings.
  • I love listening to a wide range of music, such as Korean pop music, american pop music, country music, r&b, and jazz.

Timeline

Daycare Worker

Little School Learning Center
12.2024 - Current

Secretary

Warren Martin Law Office
05.2024 - 11.2024

Host/Food Runner

Applebee's Neighborhood Grill & Bar
12.2023 - 05.2024

Server

O'Charley's
03.2023 - 08.2023

Sales Associate

Conn's Home Plus
12.2022 - 03.2023

Carhop Server

Sonic
08.2022 - 12.2022

Summer Camp Staff Member

City Of Jackson Recreation Department
06.2022 - 07.2022

Daycare Worker

Babies R Us
01.2021 - 01.2022

High School Diploma -

Murrah High School

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Kathryn Hobson