Kathryn Hornbeck
Belpre
Summary
Compassionate and resilient Behavioral Health Technician with experience at St Joseph Recovery Center, skilled in crisis intervention and patient observation. Proven ability to enhance client well-being through effective conflict de-escalation and documentation. Adept at fostering teamwork and implementing recovery-oriented approaches to support individuals facing substance abuse challenges.
Overview
4
4
years of professional experience
Work History
Behavioral Health Technician
St Joseph Recovery Center
09.2024 - 02.2025
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Searched resident belongings prior to and during stays.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.
- Prepared and submitted daily Type reports to management.
- Utilized creative problem-solving abilities to address complex patient needs and overcome barriers to treatment success, all while maintaining a high level of professionalism and ethical conduct.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Learned specialized behavior approaches to implement behavioral strategies.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Charted on each patient daily.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Counseled and mentored clients on substance use and life choices.
- Monitored patient behavior and immediately reported changes to supervising physician.
Cashier
GoMart
06.2023 - 09.2023
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
Housekeeper
Holiday Inn
04.2023 - 06.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Server
Fazoli’s
04.2022 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Cashier/ Door Greeter
Gabriel Brothers
03.2022 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Residential Care Assistant
Cedar Grove Assisted Living
03.2021 - 08.2021
- Attended continuing training sessions on Type techniques and methods.
- Aided residents in completing daily routines of care and activities.
- Enhanced residents'' well-being by providing compassionate care and assistance with daily living activities.
- Assisted residents in maintaining personal hygiene by offering support during bathing, grooming, dressing, and toileting routines.
- Assisted residents with basic activities of daily living.
- Helped patients move in and out of beds, baths, wheelchairs, and automobiles.
- Remained alert to problems or health issues of clients and competently responded.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Education
High School Diploma -
Belpre High School
Belpre, OHSkills
- Active listening
- Conflict de-escalation
- Documentation skills
- De-escalation strategies
- Mental health support
- Conflict resolution
- Crisis handling
- Patient observation
- Rounds management
- Substance abuse experience
- Progress monitoring
- Crisis intervention
- Self-care practices
- Incident reporting
- Recovery-oriented approach
- Professional boundaries maintenance
- Log updating
- Behavioral management
- Substance abuse counseling
- Trauma-informed care
- Time management
- Multitasking and organization
- Positive reinforcement
- Verbal de-escalation
Accomplishments
18 months of sobriety
Timeline
Behavioral Health Technician
St Joseph Recovery Center
09.2024 - 02.2025
Cashier
GoMart
06.2023 - 09.2023
Housekeeper
Holiday Inn
04.2023 - 06.2023
Server
Fazoli’s
04.2022 - 08.2022
Cashier/ Door Greeter
Gabriel Brothers
03.2022 - 07.2022
Residential Care Assistant
Cedar Grove Assisted Living
03.2021 - 08.2021
High School Diploma -
Belpre High School
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