Kathryn Hubler
Sanford,FL
Summary
Dynamic Office Administrative Assistant and Leasing Agent with The Property Management Specialists, adept at document preparation and customer service. Proven track record in enhancing tenant satisfaction through effective communication and creative problem-solving. Skilled in Microsoft Office and file management, successfully managing multiple projects while ensuring timely completion and exceeding expectations.
Overview
25
25
years of professional experience
Work History
Office Administrative Assistant /Leasing Agent
The Property Management Specialists
Orlando, FL
08.2000 - Current
- Directed customer inquiries to appropriate department personnel.
- Drafted agendas, meeting notes and other documents to enhance collaborative process.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Provided support to other departments by completing clerical tasks as needed.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Directed clients and guests to correct departments, rooms, and staff members.
- Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
- Proofread content for typo-free emails and documentation.
- Processed incoming invoices for payment in a timely manner.
- Set up new hire paperwork according to company standards.
- Greeted visitors and responded to inquiries in a professional manner.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Created expense reports, tracked invoices, and processed payments.
- Organized and maintained filing systems, both paper and electronic.
- Answered phones to direct callers, schedule appointments, and provide general office information.
- Inspected vacant units and ensured they were ready for showings.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Conducted informative and personalized tours, resulting in new leases.
- Greeted prospective tenants, answered questions, and provided tours of the property.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Monitored rent collection activities and pursued delinquent accounts.
- Developed marketing strategies to attract new tenants.
- Managed multiple projects simultaneously while meeting deadlines.
- Coordinated repairs and scheduled regular maintenance on rental units.
- Prepared and submitted monthly tenant visit logs.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Associate of Science - Real Estate
Ifrec
Orlando, FL06-2000
Skills
- Microsoft Office
- Document preparation
- Scheduling appointments
- Customer service
- Data entry
- File management
Timeline
Office Administrative Assistant /Leasing Agent
The Property Management Specialists
08.2000 - Current
Associate of Science - Real Estate
Ifrec
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