Kathryn Hunton

• Resolved guest issues each night to streamline operations, resulting in 20% decrease in wait times.
• Demonstrated respect and professionalism to foster strong customer relationships, increasing satisfaction ratings by 15%.
• Effectively prioritized more than 10 tasks hourly, consistently meeting all ticket time goals.
• Adapted quickly to changing team priorities and resolved conflicts, improving food delivery times by 20%.
• Handled cash register duties while simultaneously serving 12 tables, maintaining high-quality service during peak hours.

• Processed returns, exchanges, and transfers according to company policy.
• Cultivated strong relationships with vendors and store personnel to enhance departmental operations.
• Identified cost-saving opportunities through process improvements and vendor negotiations.
• Unloaded trucks, checked in merchandise, stocked shelves, and reorganized existing stock as needed.
• Evaluated stocking processes to pinpoint areas for efficiency enhancements.
• Managed diverse responsibilities in store during busy times, maximizing overall operational efficiency

Initiated outbound calls to customers, upselling TV packages and achieving 15% sales growth this quarter.

• Engaged customers to identify needs, creating personalized offers that boosted satisfaction and increased repeat business by 15%.
• Converted 30% of customer objections into sales through persuasive communication techniques, significantly increasing revenue.
• Ensured accuracy of customer data and sales transactions by entering over 100 entries daily, enhancing reporting and customer satisfaction.
• Collaborated with team members to develop innovative sales strategies, resulting in 20% increase in quarterly targets achieved.
• Streamlined information processing to enhance data integrity, reducing errors by 20% and improving turnaround time.

• Maintained accurate records of shipments, including bills of lading, invoices, and orders.
• Verified shipping documents for accuracy to prevent delays.
• Optimized warehouse inventory management systems, achieving over 98% stock accuracy.
• Monitored picking and loading speeds, reallocating resources to improve efficiency by 15%.
• Orchestrated shipment tracking, resulting in a 95% on-time delivery rate.
• Ensured a clean and organized shipping area to minimize errors.
• Identified and resolved inventory discrepancies and shipping errors promptly.
• Streamlined collaboration with transportation companies, reducing loading times significantly.

• Welcomed guests and clients daily, addressing inquiries and directing them to appropriate resources.
• Streamlined calendar for high-demand attorney, coordinating client meetings, court dates, and conferences.
• Crafted over 50 impactful letters and documents weekly to enhance team efficiency.
• Processed various legal documents efficiently, ensuring timely delivery of correspondence to clients.
• Managed Chapter 13 bankruptcy filings, ensuring accurate data input for financial recovery.
• Delivered exceptional customer service in a busy law office, enhancing client interactions and satisfaction.
• Prioritized tasks independently, navigating shifting demands to achieve 20% increase in project efficiency.
• Maintained effective communication, contributing to improved office efficiency and client relations.

• Coordinated reservations for guests, ensuring accuracy and completeness of all information.
• Resolved disputes between guests and staff efficiently, maintaining a harmonious environment.
• Handled over 100 incoming calls daily, booking more than 65 hotel reservations with full accuracy.
• Addressed guest concerns promptly, leading to a 20% increase in customer satisfaction ratings.
• Served as communication liaison between guests and hotel staff to streamline inquiries and responses.
• Utilized judgment to resolve over 100 guest issues monthly, implementing effective solutions.
• Collaborated with colleagues on initiatives that boosted positive feedback by 22%.
• Documented more than 300 guest interactions weekly, enhancing data accuracy and service quality.