Summary
Overview
Work History
Education
I AM SELF MOTIVATED, CHRIUSMATIC AND EASY TO GET ALONG WITH. i AM A FAST-LEARNING AMD MOTIVATE
Timeline
AssistantManager

Kathryn Jackson

Assistant retail Manager
Lehi,Utah

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

25
25
years of professional experience

Work History

Assistant Manager

BABY BLIMG
03.2019 - 02.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Assisted store manager in meeting standards for customer service and quality.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Trained and managed associates in customer service and sales techniques.

FRONTEER Middle HIGH SCHOOL

Alpine District
08.2014 - 08.2018
  • answered phone calls
  • took care of Parents and children.
  • Managed employees
  • took care of other staff
  • filed information
  • ordered office equipment
  • Managed Problems


Front End Customer Service Manager

The Edge
08.2015 - 07.2018
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Assistant Manager of Sales

Gymboree
04.1999 - 09.2003
  • Built, motivated and led high-performing team focused on genuine care for needs of every customer.
  • Coached employees on upselling products and recommending enhanced services.
  • Supported staff with training, guidance and confident leadership.
  • Led clinic staff to achieve financial, operational and customer service goals.
  • Maintained professional and impeccable environment for employees and customers.
  • Trained new associates in successful sales and performance strategies.
  • Completed store opening and closing procedures by counting drawers and managing security.
  • Assisted sales team with completing customer transactions and managing issues.
  • Generated sales report to help upper management make effective decisions and sales plans.

Assistant Manager

FashionGal
10.1996 - 02.1998
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Made sare store was in great condition before leaving.

Assisyant Manager

Target
03.1989 - 03.1991
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Made stiff items were put away in the right area adds department as straightened.

Education

Ph.D. - GEN ED

Uvu
Orem, UT

High School Diploma -

Tustin High School
Tustin, CA
01.1994

I AM SELF MOTIVATED, CHRIUSMATIC AND EASY TO GET ALONG WITH. i AM A FAST-LEARNING AMD MOTIVATE

i WOULD LOVE TO WORK IN A FUN ATMOSHIRE AND I HEVE KNOWLEDGE OG BABY ITEMS CONSIDERING I HAVE FOUR GRANDCHILDREN AND TEO ADULT CHILDREN. I AM RELIABLE AND FUN AND i LOVRE YOUR STORE . 

Timeline

Assistant Manager

BABY BLIMG
03.2019 - 02.2020

Front End Customer Service Manager

The Edge
08.2015 - 07.2018

FRONTEER Middle HIGH SCHOOL

Alpine District
08.2014 - 08.2018

Assistant Manager of Sales

Gymboree
04.1999 - 09.2003

Assistant Manager

FashionGal
10.1996 - 02.1998

Assisyant Manager

Target
03.1989 - 03.1991

Ph.D. - GEN ED

Uvu

High School Diploma -

Tustin High School

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Kathryn JacksonAssistant retail Manager