Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kathryn Jackson

Wenatchee,Wa

Summary

Detail-oriented professional with experience in records management, Microsoft Office and customer service. Frequently praised as hard-working by peers, I can be relied upon to help your company achieve its goals.

Overview

7
7
years of professional experience

Work History

Vocational Program Manager

Mission Vista
Wenatchee, WA
11.2022 - Current
  • Designed and implemented training programs on topics related to career development.
  • Served as a liaison between the organization and local businesses regarding potential internship opportunities for students.
  • Provided guidance to clients on how to apply for jobs online using different platforms.
  • Researched current hiring practices across industries in order to better prepare clients for interviews.
  • Provided individual coaching on resumes and cover letters as well as interview preparation.
  • Coordinated with external partners such as government agencies or educational institutions in order provide additional resources or assistance when necessary.

Store Personnel Clerk

WinCo
Wenatchee
01.2020 - Current
  • Recorded data for each employee, including addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations
  • Examined employee files to answer inquiries and provided information for personnel actions
  • Gathered personnel records from other departments and employees
  • Prepared and set up for new employee orientations
  • Explained company personnel policies, benefits and procedures to employees and job applicants
  • Processed, verified and maintained personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications and employee leaves of absence
  • Provided assistance in administering employee benefit programs and worker's compensation plans
  • Processed and reviewed employment applications to evaluate qualifications and eligibility of applicants
  • Selected applicants meeting specified job requirements and do interviewing and hiring
  • Informed job applicants of acceptance and rejection of employment.

Store Manager

Kay Jewelers
Wenatchee, WA
08.2017 - 01.2020
  • Coordinated employee schedules according to availability and made staffing adjustments to cover shifts
  • Scheduled maintenance and repairs on company equipment to streamline workflow and prevent malfunctions
  • Evaluated customer feedback and complaints to locate weaknesses and improve service
  • Created and distributed training materials and programs to staff members
  • Addressed employee issues, performed corrective actions and terminated employment when necessary
  • Solved problems and resolved conflicts for team members and customers
  • Interviewed and hired prospective employees according to team needs
  • Prepared staff work schedules and assigned specific duties.

Education

Bachelor’s degree in business -

Oregon State University
06.2014

Skills

  • Employee Hiring
  • Open Enrollment
  • Benefits Explanations
  • Eligibility Determinations
  • Human Resources Department Processes
  • Company Policies and Procedures Training
  • Partnership Building
  • Program Evaluation
  • Goal Setting
  • Staff Training
  • Policy Implementation
  • Task Prioritization
  • Mission Planning
  • Presentation Delivery
  • Team Collaboration

Accomplishments

  • Employee of the Month
  • Employee of the Quarter

Timeline

Vocational Program Manager

Mission Vista
11.2022 - Current

Store Personnel Clerk

WinCo
01.2020 - Current

Store Manager

Kay Jewelers
08.2017 - 01.2020

Bachelor’s degree in business -

Oregon State University

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Kathryn Jackson