Kathryn Jackson

• Promoted DISH and Boost Mobile services through targeted sales efforts.
• Evaluated customer needs and recommended optimal solutions.
• Skillfully handle customer interactions, access systems, and perform real-time data entry.
• Cultivated comprehensive understanding of product and service offerings, promotions, and unique selling points.
• Focused on enhancing customer satisfaction to cultivate loyalty and retention.

• Cultivated robust professional connections with hiring managers and stakeholders to enhance recruitment processes.
• Executed full lifecycle recruiting with a focus on attracting talent, conducting interviews and completing onboarding procedures.

• Collaborated with business leaders to recruit talent for commercial real estate roles.
• Designed innovative recruitment plans targeting niche candidate pools.
• Utilized applicant tracking software to regularly update and maintain candidate records.

• Managed full-cycle recruiting processes for managerial and executive-level vacancies
• Outlined job responsibilities, compensation details, and benefits for prospective candidates to ensure clarity.
• Facilitated salary negotiations for candidates.

• Spearheaded leadership staffing initiatives spanning diverse service areas.
• Worked closely with HR team to define talent management goals.
• Designed and implemented efficient talent acquisition plans addressing urgent business needs.

HR Staffing

• Hired as Staffing Manager to oversee recruitment and quality service delivery.
• Led two unique staffing teams to fill various full-time and temporary roles at the University, Medical Center, and NU Foundation.
• Investigated ethics-related concerns, focusing on issues of discrimination and potential retaliation.

Temp Center

• Developed a comprehensive background check framework ensuring pre-employment investigations for hires and volunteers.
• Achieved a 10% rise in hiring diversity and veterans via specialized initiatives implemented in 2012.
• Supported the implementation of comprehensive performance review and corrective action processes.

• Directed team of 15 Recruiters to successfully fulfill staffing needs for municipal roles.
• Demonstrated exceptional communication and time management abilities to efficiently delegate tasks.
• Integrated effective applicant tracking systems using extensive recruitment experience.

• Executed successful recruitment of more than 40 positions in under three months for a call center transitioning from Texas to Chicago.

• Pioneered the creation of centralized recruitment for an international organization with a workforce spanning more than four thousand and presence in 120 nations.
• Led creation of recruitment framework and managed talent acquisition functions.
• Provided expertise in evaluating, acquiring, and integrating best-fit applicant tracking software.

• Supported debugging efforts and facilitated the launch of Vurve/RecruitMax Applicant Tracking System across the corporation.

• Suggested strategies to optimize recruiting and hiring processes.
• Drafted compelling job announcements utilizing recruitment platforms.

• Supervised up to 5 Direct Reports in creating proactive HR strategies.
• Trained staff on upgraded applicant tracking systems including Brass Rings, iSearch, and Taleo.
• Streamlined recruitment processes, significantly improving time-to-fill metrics through strategic Six Sigma methodologies.

• Participated in industry networking events to build talent pipeline.
• Sourced and screened potential candidates for open positions.