Hi, I’m
Kathryn Johnson
Vernal,UT
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
9
years of professional experience
Work History
Redhead Supports
Assistant Manager
06.2021 - Current
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to clients, assessing needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Maintained professional demeanor by staying calm when addressing unhappy or angry Employees.
- Mentored team members to enhance professional development and accountability in workplace.
Self-employeed
Homemaker
12.2019 - 06.2021
Job overview
- Self-motivated, with strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with strong work ethic.
Walmart
Cashier
03.2016 - 12.2019
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Education
Pennfoster Scranton
High School Diploma
Skills
- Employee Scheduling
- Financial Management
- Organizational skills
- Effective communication
- Creative thinking
- Time management
- Critical thinking
- Problem-solving abilities
- Adaptability and flexibility
- Inventory management
- Customer Service
- Staff Training
- Teamwork Abilities
- Typing
- Microsoft 365
Timeline
Assistant Manager
Redhead Supports
06.2021 - Current
Homemaker
Self-employeed
12.2019 - 06.2021
Cashier
Walmart
03.2016 - 12.2019
Pennfoster
High School Diploma
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