Kathryn Kiser
Conroe,TX
Summary
Seeking a challenging and rewarding career that will allow me to not only grow, but utilize my technical, organization, and communication skills.
Overview
12
12
years of professional experience
Work History
SPED Paraprofessional
Clear Creek ISD
09.2022 - Current
- Assisting students in achieving academic success
- Working with students who may be aggressive or disruptive in classroom
- Behavior support which includes physical management
- Teaching social integration
- Teaching social interaction with students and staff
- Helping manage behavior in appropriate settings.
- CPI Trained
Administrative Assistant
Norex Engineering
11.2017 - 06.2020
- Organizing and scheduling appointments with admin software
- Handle administrative requests and queries from senior managers
- Assist in the preparation of regularly scheduled reports
- Develop and maintain a filing system
- Update and maintain office policies and procedures
- Order office supplies and research new deals and suppliers
- Write and distribute email, correspondence memos, letters, faxes and forms
- Answer and direct all phone calls
- Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
- Excellent time management skills and the ability to prioritize work
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-tasks
- Create schedules for the inspectors for daily jobs
- Organizing incoming projects for Engineering Department
- Calling specific builders for specific inspections
- Create folders to start projects.
Customer Service
Pasadena Eye Associates
08.2016 - 09.2017
- Open and Close
- Money handling
- High Call Volume
- Setting appointments
- Filing/Pulling Patient Charts.
Receptionist
Houston International Insurance Group
11.2015 - 08.2016
- Verifying insurance information
- Prepare UPS & FedEx forms for shipping and mailing correspondence for all administrative departments
- Performs clerical duties
- Transfer customers to underwriters
- Verifying TPA's with customers insurance to report claim or check on existing claims
- Highly skilled in handling incoming calls and routing them appropriately
- Strong interpersonal and communication skills.
Branch Manager
Texas Car Title
04.2013 - 05.2014
- Troubleshoot onsite equipment to ensure proper function
- Evaluate application to determine if qualifications were met in regards to loan approval
- Manage collections to regulate profit and loss
- Collaborate with other managers to secure a consistent experience for all internal and external customers
- Train and manage employees to complete administrative and operations task as assigned.
Bank Teller
JSC Federal Credit Union
01.2013 - 04.2013
- Assist customers with any bank related transaction which included deposits, withdrawal, safety deposit box, opening and closing accounts, loan application
- Assist with new employee training included branch polices, customer service, financing options and register operations.
Teacher
Christus Victor
04.2012 - 04.2013
- Providing a loving, nurturing and caring environment for children
- Helping children in their studies and all areas of the national curriculum
- Helping children with their learning, playing and social development
- Preparing class registers and accurately updating records
- Meeting parents at the Parent's Evening's and updating them on a child's progress
- Planning learning activates and school trips with teachers
- Organizing and maintain books, learning materials and resources
- Providing extra support to children with special needs.
Education
Associates in Arts in Arts and Early Education -
Houston Community College & University of Houston
Houston, TX05.2022
High school diploma or GED -
Memorial High School
Houston, TX05.2009
Skills
- EXCEL (4 years)
- MS OFFICE (6 years)
- CISCO (Less than 1 year)
- MICROSOFT OFFICE (6 years)
- SATISFACTION (4 years)
- Front Desk
- Special Needs
- Administrative Experience
- Help Desk
- Special Education
Additional Information - Skills And Abilities
- History of supervising teams of employees and conducting training sessions
- Responsible and reliable team member with the ability and motivation to achieve desired results within deadlines
- Proficient in Microsoft Office, Excel and Power Point
- Experience with Cisco phone systems and also able to absorb information in regards to new systems and procedures in a timely manner
- Outgoing, task oriented, and posses the ability to deliver customer satisfaction
Timeline
SPED Paraprofessional
Clear Creek ISD
09.2022 - Current
Administrative Assistant
Norex Engineering
11.2017 - 06.2020
Customer Service
Pasadena Eye Associates
08.2016 - 09.2017
Receptionist
Houston International Insurance Group
11.2015 - 08.2016
Branch Manager
Texas Car Title
04.2013 - 05.2014
Bank Teller
JSC Federal Credit Union
01.2013 - 04.2013
Teacher
Christus Victor
04.2012 - 04.2013
Associates in Arts in Arts and Early Education -
Houston Community College & University of Houston
High school diploma or GED -
Memorial High School
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