Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Kathryn Klein

Summary

Results-driven professional, demonstrating exceptional organizational and time management skills. Proven ability to collaborate with senior management in the development, preparation, and analysis of policies and procedures. Adept at problem-solving and committed to continuous skill enhancement across diverse fields. Strong work ethic underpins a track record of driving efficiency and innovation.

Overview

25
25
years of professional experience

Work History

Content Coordinator

RealPage
Richardson, TX
09.2020 - Current
  • Managed image creation for diverse digital media formats.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked effectively in team environments to make the workplace more productive.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Prioritized and organized tasks to efficiently accomplish set goals.
  • Regularly developed, reviewed, and edited content according to company and project guidelines.
  • Collaborated with clients to collect necessary pre-production and planning deliverables.
  • Handled various assignments concurrently within a team and independently.
  • Served as a content expert while developing appropriate levels of quality assurance by utilizing creative problem-solving skills.
  • Created and provided guidance for changes and improvements to processes.

Graphic Designer

Alphagraphics
07.2018 - 03.2020
  • Improved customer satisfaction by finding creative solutions to problems
  • Collaborated with others to discuss new product opportunities
  • Used Indesign, Illustrator and Photoshop to create images and layouts
  • Designed new, on-brand visual elements focusing on concept and messaging
  • Generated digital image files for use in digital and traditional printing
  • Adjusted images sizes and selected fonts for print and sign projects
  • Designed print materials such as brochures, banners and signs
  • Backed up the Digital Manager with Scheduling jobs and ordering paper
  • Learned to use and manage XMPIE and UStore client portals

Design Services Manager

ForRent Media Solutions | Dominion Enterprises
01.2016 - 01.2018
  • Managed day-to-day operations, including supervision and assignment delegation for 8-member team
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
  • Handled all delegated tasks, including Ad Design and 3D floorplan orders
  • Created marketing material for customers including flyers, brochures, business cards and site maps
  • Improved operations by working with team members and customers to find workable solutions
  • Responsible for all staff training, progressive discipline and performance reviews
  • Oversaw administrative personnel that supported our After55 Housing and Resource guide magazine
  • This included daily sales support for processing new sales, adjustments and cancellations in SalesForce.com as well as weekly and monthly reporting

Design Supervisor

ForRent Media Solutions | Dominion Enterprises
01.2008 - 01.2016
  • Managed day-to-day operations, including supervision and assignment delegation for 8-member team
  • Handled all delegated tasks, including Ad Design and production processes
  • Collaborated with and coached personnel on creative problem solving for ad design, flyers, brochures, postcards, business cards and other projects
  • Responsible for all staff training, progressive discipline and performance reviews

Team Lead, Graphic Designer & Pagination Coordinator

ForRent Media Solutions | Dominion Enterprises
01.2000 - 01.2008
  • Collaborated with Product Managers, attained requested client designs for ad design publications in multiple assigned markets
  • Created designs for publication, client brochures, flyers, business cards, and site maps
  • Consistently met or exceeded deadlines regarding ad design projects
  • File conversion and corrections as needed to ensure accuracy and timely submission
  • Contributed and assisted in implementation to workflow procedures to ensure efficiency
  • Exported imposition files and proofread print-ready files
  • Responsible for submission of final publication layout to Production Department

Education

Associates Degree - Business Administration

Strayer University
01.2014

Graphic Arts Diploma -

ATi Career Training Institute
01.1998

Skills

  • Self-Driven
  • Deadline Orientated
  • Deadline management
  • Proficient with MAC and PC
  • Project Organization
  • Personnel Management
  • Creative Problem Solving
  • Administrative Support
  • Process Improvement
  • Goal-oriented
  • Adobe Creative Suite
  • Microsoft Office Suite
  • Adobe Acrobat
  • Graphic Design Principles
  • Working with Graphic Designers
  • Prepress and Preflight
  • Chief Architect Software
  • SalesForce
  • Multimedia content production

Affiliations

  • Volunteer - Paws For Reflection Ranch. Dedicated member as part of the event planning committee.

Timeline

Content Coordinator

RealPage
09.2020 - Current

Graphic Designer

Alphagraphics
07.2018 - 03.2020

Design Services Manager

ForRent Media Solutions | Dominion Enterprises
01.2016 - 01.2018

Design Supervisor

ForRent Media Solutions | Dominion Enterprises
01.2008 - 01.2016

Team Lead, Graphic Designer & Pagination Coordinator

ForRent Media Solutions | Dominion Enterprises
01.2000 - 01.2008

Associates Degree - Business Administration

Strayer University

Graphic Arts Diploma -

ATi Career Training Institute

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Kathryn Klein